Start Your 7-Day Free Trial
Missing messages, juggling tickets, or drowning in support requests? Let a trained Customer Service VA handle it — matched within 7 days.
Start your 7-day free trial with a virtual assistant experienced in email, chat, and phone support across multiple channels.
- Respond to emails, chats & social messages
- Resolve tickets in tools like Zendesk or Gorgias
- Support in English, Spanish, and more
Start Your 7-Day Free Trial
Trusted by 100,000+ businesses worldwide
Talent on our platform have worked at companies like
What does a Virtual Assistant for Customer Service actually do?
- Respond to customer inquiries across email, chat, SMS, and social
- Resolve tickets using platforms like Zendesk, Gorgias, or Freshdesk
- Answer calls using VOIP tools or forward lines
- Escalate technical issues to your internal team
- Process refunds, order lookups, and account updates
- Provide support in English, Spanish, and other major languages
Still Responding to Every Customer Message Yourself?
You could be delegating support this week — matched in 7 days, free trial, no risk.
How It Works
Why Hire With DigiWorks
No long-term contract — scale up or down anytime
Fully vetted for accuracy, reliability, and communication.
Fast onboarding — matched and ready in under 24 hours
Trained in tools and workflows specific to your role
Global talent from the Philippines, South Africa & LATAM
Fully managed support and performance monitoring
See what 100,000+ founders who love hiring virtual assistants with us have to say.
Remodelmate
Logan Phillips (Head of Operations)
Marketplace
Start Up
Drunk Yoga
Eli Walker (Founder)
Wellness
SME
Ovalz
Marvin Harris (Founder)
SaaS
Start Up
Maid Fantastic
Megan Fraser (Founder)
Local Service
SME
Canada
BeCeBe
Janice Wong (Founder)
E-Commerce
SME
United States
EcoFresh Solutions
Holly McKee (Founder)
Local Service
SME
New Zealand
Frequently Asked Questions
What happens after the 7-day trial?
You can continue working with the same VA on a paid plan or request a replacement. There’s no obligation to continue.
What kinds of tasks can the VA handle?
Our VAs handle ticket response, live chat, phone support, refunds, order updates, and more — all based on your workflow.
Can the VA work in my tools?
Yes — our VAs are trained in Zendesk, Gorgias, Freshdesk, Shopify, VOIP platforms, and more. Just tell us what you use.
What if I’m not happy with the VA during the trial?
You can switch to another pre-vetted VA at any time during the trial — no questions asked.
Where are the VAs based?
Our VAs are located in the Philippines, South Africa, and Latin America, aligned with your time zone.
How quickly can I start?
You’ll receive 2–3 VA matches within 7 days. Your 7-day free trial begins as soon as you pick one.
Hear what our customers say about us
Rated 4.8 out of 2500+ verified reviews.
Support Tickets Handled. Inbox Cleared. Customers Happy.
Hire a Customer Service Virtual Assistant this week — start your 7-day free trial today.
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