DigiWorks

Hire the Top 1% of Remote Medical Billers

Your trusted source for expert remote medical billers — perfect for clinics, private practices, and healthcare providers.

Trusted by 3,000+ businesses worldwide

Why Choose DigiWorks?

Faster Hiring

Get matched with top medical billers in under 72 hours. All candidates are pre-vetted for U.S. healthcare billing expertise, compliance, and communication skills.

Risk-Free Hiring

No upfront costs. Start with a free trial, and every hire comes with our replacement guarantee — so you only pay if you’re fully satisfied.

Build Real Teams

Your biller isn’t a freelancer on the side — they’re a dedicated teammate, trained in your systems, aligned with your clinic’s goals, and committed for the long term.

Optional Trial / Guarantee

Test a Medical biller on your workflow risk-free.

Service Breakdown

With DigiWorks, you’re not hiring a generalist—you’re hiring a trained specialist who knows healthcare billing inside and out.

Claims Management

Submitting claims to insurance providers promptly and accurately.

Coding Review

Ensuring procedures and diagnoses are coded correctly to reduce denials.

Follow-Up

Tracking unpaid claims and re-submitting if necessary.

Patient Billing

Managing patient invoices and collections with professionalism.

Denial Management

Identifying reasons for rejections and correcting errors.


Follow-Up

Recording payments from insurers and patients.

Video Customer Testimonials

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Drunk Yoga
Eli Walker (Founder)
Wellness

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Ovalz
Marvin Harris (Founder)

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Remodelmate
Logan Phillips (Head of Operations)

Start Up

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DigiWorks | 6 Best Freelance Websites for Hiring VAs in 2023
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
DigiWorks | 6 Best Freelance Websites for Hiring VAs in 2023
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States

Founder Story

Rolphy

CEO (Founder)

Hi, I’m Rolphy!

Thanks for stopping by. My life hasn’t been a straight line — more like sharp turns, long nights, and a lot of trial and error.
I didn’t come from money or a perfect plan. I grew up scrappy, always trying to figure out how to create more with less. School wasn’t where I thrived — business and people were. I was that guy running side hustles while others were focused on homework.
Everything shifted in my early 20s. I had to figure out how to support myself and my family. That forced me into entrepreneurship — first with small service businesses, then building out processes, then realizing something bigger: most companies bleed time and money because they don’t know how to hire or manage remote teams.
That was my trigger moment. I went all-in on DigiWorks.
We’re building DigiWorks to be the most founder-first outsourcing partner in the world. Not just another “cheap VA agency.”
We’re talking:
Here’s the truth: I don’t just want DigiWorks to succeed. I want it to dominate.
I’m working 7 days a week, sacrificing everything else, because I believe this is bigger than me.
If you’re reading this, thanks for being part of the journey. You can always reach me directly at rolphy@teamdigiworks.com.
We’re just getting started.
— Rolphy

Optional Trial / Guarantee

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Find Out How DigiWorks Helps Businesses Hire Contractors

See a Few of Our 45k+ Pre-vetted Candidates

Video Customer Testimonials

Top Talent, Transparent Compensation

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Virtual Medical Biller

(Entry Level)

Candidate Compensation

 $1,200 – $1,800 / month (Offshore talent via DigiWorks)

Virtual Medical Biller

(Mid-Level)

Candidate Compensation

$1,800 – $2,500 / month (Offshore talent via DigiWorks)

Senior Virtual Medical Biller / RCM Specialist

Candidate Compensation

$2,500 – $3,500 / month (Offshore talent via DigiWorks)
A virtual medical biller manages the entire medical billing and claims process remotely. This includes charge entry, claim submission, payment posting, denial management, insurance follow-ups, and patient billing. They ensure accurate reimbursements while helping healthcare providers maintain compliance and optimize cash flow.Using advanced social media management tools and social media management software, we develop a strategic approach to maximize audience engagement and business growth. Our social media marketing campaigns align with your overarching strategy and business goals for optimal results.

At Digiworks, we prioritize customer satisfaction and high-quality execution. Our expert social media team has hands-on experience managing social media efforts across various social media platforms. The assessment of social media performance happens through analytics with metrics and listening tools for obtaining practical insights. Detailed analytics and proper post scheduling enable us to respond quickly with meaningful interactions.

Yes! Digiworks helps companies build customized social media approaches that fulfill their unique business requirements. To create an effective social strategy our social media experts inspect social media activity and audience engagement levels and business success metrics. Whether you need a social media content calendar, social media marketing agency support, or digital marketing communications expertise, we provide valuable insights and relevant content. 

Through our social media management platform, we offer automated reports, custom reports, and seamless integration with Google Ads, Facebook Ads, Google Analytics, and Google Search Console to optimize your digital marketing efforts.

Digiworks has social media experts with years of practical experience across the social media sector through their social media management expertise. Experts at Digiworks use their knowledge to devise content posts while arranging publication dates and oversee online content distribution across multiple social channels. Their knowledge spans social media strategy, social content creation, and social media marketing campaigns. Moreover, they stay updated on the latest social media trends and utilize social media management tools to ensure optimal engagement with social media users and boost the overall social presence of our clients.

At Digiworks, we recognize the importance of reputation management in the digital age. Our social media specialists utilize social listening features and advanced tools to monitor online activity across social media networks. We operate actively to handle customer service through our efforts to answer negative assessments and responses to deliver quicker responses and better customer satisfaction. An implemented social media strategy enables us to build our clients’ Internet identity while converting customer opinions into business expansion knowledge.

Absolutely! Digiworks offers comprehensive social media analytics and social media performance reports. Our service generates comprehensive social media reports which monitor audience participation rates along with social campaign performances and social remarks. 

Our team monitors social media performance and schedules posts through Social Media Analytics tools and Google Analytics to achieve peak time engagement. Through these reports organizations gain specific knowledge about their social media approach which enables them to make better decisions for enhancing their social media advertising achievements and business outcomes.

Digiworks establishes a culture of open communication which enables full transparency during social media project management with our customers. Our team of social media professionals provides ongoing support by giving updates along with answer queries and manage collaboration on every project. We achieve audience engagement through smooth communication by employing sophisticated social media tools across multiple social media channels. 

Our software solution monitors social media performance metrics while handling profile supervision processes that keep clients constantly updated. Whether it’s social media content creation, social media posts, or implementing a social media strategy, we work closely with our clients to achieve their business success.

At Digiworks, we excel in handling all aspects of social media advertising. From social media marketing campaigns and digital advertising to creating actionable strategies and analyzing social media analytics, our team offers social media management and social media marketing expertise. Our social media marketing management center focuses on achieving innovative results and expands our audience reach to maintain customer satisfaction. 

Every marketing campaign receives tracking through Google Ads and Facebook Ads and Google Analytics which generates detailed analytics and custom reports. We aim to improve our social media methods so clients reach their marketing targets.

At Digiworks, we believe in offering flexibility to our clients. There are no long-term commitments required for our social media management services. We provide two options to our clients who can hire us through individual projects or subscribe to continuous social media management services. 

Our dedication to serving your requirements includes both our social media marketing strategies and our customized social media campaign solutions. The social media team remains fully prepared to deliver essential advice which supports your business growth and achievement.

FAQs

Stop Losing Revenue To Denied Claims And Admin Chaos.

Hire a DigiWorks Medical Biller Today — Start in 48 Hours

3,000+ Happy Customers And Counting

Capabilities of Medical Biller

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Capabilities of Medical Biller

Every healthcare practice has unique billing needs. DigiWorks’ virtual medical billers customize solutions to fit your workflow, payer mix, and patient volume. From charge entry to collections, our experts deliver tailored strategies that reduce claim denials and maximize revenue recovery.

End-to-End Revenue Cycle Management (RCM)

Managing the full claims lifecycle requires precision and consistency. Our billers handle:
By optimizing every step, we help practices improve cash flow and financial visibility.

Real-Time Claims Tracking & Reporting

Timely reimbursements depend on fast and accurate claims management. Our virtual billers leverage advanced EHR, clearinghouse, and billing platforms to track claims in real time, identify bottlenecks, and proactively resolve issues — keeping your revenue cycle running smoothly.

Insurance Verification & Prior Authorizations

Eligibility errors and missed authorizations are among the top causes of denied claims. DigiWorks’ billers manage insurance verification and prior authorizations to ensure patient coverage and streamline approvals before care is delivered, minimizing delays and revenue leakage

Specialized Billing for Diverse Medical Practices

Our virtual billers support multiple specialties, tailoring coding and billing processes to meet each provider’s unique requirements:
Whether you manage a solo practice or a multi-provider clinic, we adapt to your specialty’s specific needs.

Integration With Leading EHR & Billing Systems

Seamless integration accelerates billing efficiency. Our billers are proficient in major EHR, EMR, and billing platforms, including:
This ensures a smooth workflow between patient data, billing systems, and payer submissions.

HIPAA Compliance & Data Security

Patient privacy is non-negotiable. DigiWorks’ billers are trained in HIPAA regulations and implement strict data security protocols to safeguard PHI at every stage. We ensure secure data handling, encrypted communications, and 100% compliance with federal and payer-specific requirements.

Denial Management & Revenue Recovery

Claim denials cost U.S. healthcare providers billions each year. Our billers:
This proactive approach helps recover revenue faster and improve long-term financial performance.

Patient Billing & Payment Support

Medical billing isn’t just about insurance — patient communication is key. Our virtual billers handle patient statements, payment reminders, and outstanding balances with empathy and professionalism, improving collection rates without damaging patient relationships.

Performance Optimization Through Analytics

With data-driven reporting, our billers identify revenue opportunities and streamline workflows. We provide custom dashboards that track key billing metrics like:
Better visibility means better decision-making and faster cash flow.

Scalable Medical Billing Teams

As your practice grows, your billing needs evolve. DigiWorks provides on-demand scalability — from a single virtual biller to a full billing team supporting multiple providers, locations, and specialties. Whether you’re handling 50 claims per week or 5,000, we can scale seamlessly with you.

Ongoing Support, Training & Compliance Updates

Healthcare regulations and payer policies are constantly changing. DigiWorks’ virtual medical billers stay ahead of industry updates and receive ongoing training to ensure your practice remains compliant, efficient, and prepared for evolving reimbursement models.

How to Know If You Need a Virtual Assistant

Jan 24, 2023 • 8 min read

Delegating some of your workload frees up time to do things you enjoy. But how do you know whether you need one? There are many different types of virtual assistants out there, each offering unique skills. Some VAs offer basic administrative support, such as scheduling appointments, answering emails, and updating your social media accounts. Others specialize in specific areas, like marketing, customer service, or even accounting. And still, others provide specialized services, like legal advice or bookkeeping.

There are pros and cons to hiring a virtual assistant. On the plus side, they can save you hours every week by taking care of routine tasks. On the downside, you might find yourself spending too much time managing them. So how do you know if you need a virtual assistant? Here are some questions to ask yourself:

1. Do I feel overwhelmed with my current workload?
2. Am I getting behind on important projects?
3. Is delegating something I’ve always wanted to try?
4. Can I afford to pay someone else to handle certain aspects of my life?
5. Are there particular tasks that I want to delegate?

 

You’ll learn:

  • Virtual assistant vs. in-person assistant
  • How to Find and Hire a Virtual Assistant
  • Using automation to make processes easier to delegate
  • What does a virtual assistant do?

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Virtual assistant vs. in-person assistant

A virtual assistant is great if text messaging works best for you. An in-person assistant is better if face-to-face communication is preferred. Both types of assistants are important tools for businesses, but there are some key differences to consider.

For example, the type of questions asked during a call versus those asked via text. Some tasks require a human touch, while others don’t. In addition, it’s possible to hire multiple people to work together as part of a team.

How to Find and Hire a Virtual Assistant

There are many reasons why hiring a virtual assistant might make sense for your business. You can save money, increase productivity, and boost employee morale. But finding the perfect person for the job can be challenging. Here are some tips for identifying the best candidates for your position. 

1. Research potential candidates thoroughly.
Before you start interviewing, do extensive background checks on each candidate. Check online profiles such as LinkedIn, Glassdoor, and Indeed. Read reviews left by previous employers. And don’t forget to check out their social media accounts. If someone doesn’t list their phone number, it could mean they’re hiding something.

2. Interview multiple candidates.
Once you’ve identified several qualified individuals, schedule interviews. Don’t just send out one request; try sending three or four different ones over a period of time. This allows you to compare notes and see what works well and what doesn’t.

3. Negotiate the terms of employment.
The most important thing to remember during negotiations is to keep things simple. Ask yourself whether the candidate is worth the cost. For example, does he or she offer unique skills that no one else offers? Will his or her work benefit your business? What are the benefits of working together? How long will the relationship last?

Where to look for a virtual assistant

There are plenty of ways to find a virtual assistant — whether it’s through word of mouth, job boards, or online resources like Upwork and DigiWorks. Another effective method is asking friends and colleagues for recommendations. They know you and trust you already, making them more likely to refer you to someone they think would work out well for both parties. 

LinkedIn is a great place to start, since it’s where many professionals keep up with each other. Other places to check out include Facebook groups for your industry. There might even be a group dedicated to virtual assistants specifically.

Another option is to post on sites like Upwork and Fiverr, where freelancers list their skills and availability. This is a good way to see what kinds of projects people are working on, and it gives you a chance to meet potential candidates face-to-face.

What you can expect to pay for a virtual assistant

Entry-level jobs usually pay around 12 to 25 dollars per hour. VAs carrying out higher-level jobs require a higher fee. Speed matters. Some workers might charge less, but or she might take twice as long to complete a task. Experience counts. Hire someone with sufficient experience if you want good work. Many businesses opt to hire VAs from around the world over hiring a local assistant because of the lower hourly rate. .A good online marketplace will help you to put together your needs and find the most qualified candidate based on your requirements. Language barriers and timezones are also factors to take into account when hiring.

Getting ready to delegate

Standard operating procedures (SOP) are critical for any business. These documents outline how employees are supposed to do things within the organization. They include instructions on how to handle customer requests, how to perform routine tasks, and how to communicate with each other. 

In addition to SOPs, it’s important to train your new virtual assistant (VA). This includes teaching her how to use the software you want her to work with, and explaining how to find information online. You’ll also want to make sure your VA understands what’s expected of her and how to accomplish those expectations.

Screensharing with a recorded voiceover is a good way to explain how to use your software. For example, screen share videos allow you to show your VA how to navigate menus and access features.

If you’re making a video, you might consider annotating it with keywords or tags to make it easier for your VA to find specific information later. Also, don’t forget to add templates to your list of items to cover. Templates contain prewritten text and images that you can insert into your recordings. This makes creating SOPs faster and easier.

Don’t expect your VA to know everything immediately. They might miss a deadline or deliver something late because she hasn’t mastered every aspect of your system. Patience is key.

woman working remotely as a virtual assistant

Using automation to make processes easier to delegate

Zapier helps you automate tasks across multiple apps and platforms. You can use Zapier to connect apps together. For example, you could send emails automatically whenever someone opens a specific document. Or you could set up a workflow where every time you receive an email, you reply with a thank you note.

You can even set up automated workflows within your favorite apps. For instance, you might want to add a task to Todoist every time you post something on Facebook. With Zapier, you can do just that without having to log into each app separately.

What does a virtual assistant do?

There are no set tasks that a virtual assistant performs, most can carry out a wide range of tasks, with assignments varying depending on the employer. Here are some of the more popular ones:

  • Customer support team member
  • Social media management, social media strategy running and updating social media accounts, improving your social media presence
  • Data entry
  • Administrative tasks
  • Researching information
  • Writing emails, email management, managing the email inbox of multiple people
  • Scheduling meetings
  • Communicating with potential customers and potential clients
  • Personal tasks, personal assistant tasks
  • Project management
  • Daily tasks, repetitive tasks, low value tasks
  • Managing and updating the client list

Remote employee/virtual assistant skills:

  • Strong customer service skills
  • Effective communication skills, ability to work with communication tools
  • Good time management skills (you can use a time tracking tool to track this)
  • Specialized experience according to the role, for example, experience with ecommerce, customer service experience and administrative experience.
  • Experience with a range of business-related tasks

The key to finding the best virtual assistant for you is understanding what type of help you want. Do you need someone to handle administrative duties, book travel arrangements, manage your calendar, write blog posts, proofread documents or perform market research? Each task requires different skills, so make sure you’re clear about what you need before you begin searching.

Your can also hire VAs to communicate with potential clients in a customer service role and carry out your daily tasks. Hiring a VA allows you to choose the number of hours per day worked, which helps you manage your costs.

Once you know what needs doing, start looking around. There are many sites that allow you to connect with VAs including Upwork, DigiWorks, Freelancer, Guru, PeoplePerHour, etc. As you look into the options, keep in mind that some companies require full-time employees while others prefer part-timers.

If you choose to use one of these platforms, be prepared to provide detailed instructions on how you’d like the job done. Be specific about what you need, and include examples of similar tasks that you’ve completed in the past. Also, be upfront about your expectations; if you’re willing to pay $25 per hour, say so

Hiring a VA from a virtual assistant marketplace or virtual assistant website can help you handle your business’s list of tasks and common tasks, giving you time to focus on your high-value tasks and core business functions.

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Hire a VA today

Using virtual assistant companies or virtual assistant marketplaces like DigiWorks is a great help when looking to hire a virtual assistant. Delegating your repetitive and time-consuming tasks would greatly improve the daily lives of business owners.

When hiring remote team members, the most important thing is that they are vetted. The DigiWorks platform helps business owners build their remote teams with 100% vetted VAs. Speak to us today to find out more!

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About DigiWorks

DigiWorks is an easy-to-use platform that helps small businesses and start ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage and pay people from all countries. If you find an amazing virtual assistant from Philippines, a content writer from Nigeria, or operations manager from South Africa – manage and pay your entire team from one platform with no hassle.

If you’re looking for a more affordable and sustainable option you might consider making use of a hiring platform like DigiWorks. Virtual assistant companies or platforms like DigiWorks are amazing as they not only match you with pre-vetted and assessed remote workers that can take care of all your business needs but they will also handle all onboarding and payroll needs as well.