Reduce your labor costs by as much as 80% using offshore virtual assistants. Through our offshore staffing model, you remain in complete control of your operations while our experienced and highly skilled virtual assistants perform time-consuming administrative tasks. This lets you concentrate on growing your business without the additional workload. At DigiWorks, we help you save time, reduce expenses, and eliminate the hassle of hiring, all while ensuring top-notch support. Explore our wide range of services below and see how we can add value to your business.
Logan Phillips (Head of Operations)
Marketplace
Start Up
Megan Fraser (Founder)
Local Service
SME
🇨🇦 Canada
Holly McKee (Founder)
Local Service
SME
🇳🇿 New Zealand
DigiWorks has now become one of the foremost platforms for effective assistant recruitment, which shows our commitment to becoming the ultimate outsourcing company in the world. For virtual assistant services and scalable solutions, our business owners and business leaders rely on us.
We want to make outsourcing easier at DigiWorks. No more sifting through buckets of spam or trading untested freelancers off UpWork. We eliminate the risk of offshore staffing with a bespoke approach to linking you up with the appropriate agents best suited for your business.
Every company has a different situation. That’s why we start with a Discovery Call to get to know you better to understand your goals and staffing needs. You can also get expert advice on how to run your offshore team the most efficiently. We cater to busy entrepreneurs who need Customer Support and scheduling appointments handled seamlessly.
On the basis of your criteria, DigiWorks' recruiter selects and shortlists the best candidates, checks their computer and internet connection, and has to pass standard tests in English, logic and numerical ability.
We carefully shortlist the best candidates before arranging a video interview for you to meet them. Our recruitment process is completely free with no commitments—you're only billed once the agents start working and only for the hours they log. This includes Customer Support, phone calls, and requests by phone, ensuring seamless client interaction.
To facilitate intercultural collaboration, we offer a full day's training on Western communication styles to enable assistants to communicate successfully with clients in Australia, the US, Canada and the UK. This training also includes best practices for Customer Support, appointment setting, and assistance to learners, ensuring they provide high-quality service.
DigiWorks Client Services Team monitors time worked and provides timesheet summaries every two weeks. You simply pay for time worked by agents. We try to provide accountability to entrepreneurs by tracking the time spent on appointments' scheduling, requests via phone, and Customer Support activities.
We track the total hours worked and send you one easy-to-read invoice per month for hassle-free payments.
From busy professionals to growing families, our Virtual Assistants help streamline business tasks, providing reliable support at a fraction of the cost of hiring locally.
Outsourcing is now an essentiality for companies, especially in the post-COVID-19 era, as most organizations have shifted from local workers. For cost savings and improving productivity, outsourcing is the ideal choice. Some countries are leaders in outsourcing and are world-famous for their professionalism, highly educated workforce, and sophisticated remote-working facilities. At DigiWorks, we help enable and rapidly assist companies in the creation of remote teams, offering a variety of service types and affiliated services without overhead costs.
Definitely! You can hire a full-time Virtual Assistant who will be entirely working for you or have a part-time assistant depending on your workload. We match assistants to your needs carefully so that you receive consistency and have time to develop a good working relationship so that they are able to completely know your tasks and preferences.
Our Virtual Assistants possess excellent communication skills, professionalism, and adaptable personalities. They are all university graduates, trained to assist their clients in a highly professional manner. The assistants work in quiet surroundings, equipped with high-speed internet and state-of-the-art equipment to handle assignments efficiently.
Time management skills and organizational skills (both written and verbal) are top priorities. Before hiring, we assess their familiarity with common business software, including Google Workspace. Virtual Assistants can manage emails, calendars, research, travel planning, content creation, client database management, customer service, and even Social Media Content Creation.
Diverse as your requirements are so as the training that we will provide; that is the scope of our Virtual Assistants. Many of our VAs carry on email and calendar management, research, and LinkedIn profiles for lead generation. They can create spreadsheets, audit and update sites, or enhance online product listings. Our VAs are well-trained to maintain professional and timely communication with your clients. If you have specific tasks in mind, simply let them know, and they’ll ensure the job gets done efficiently.
Outsourcing virtual assistants has many benefits. Many people prefer virtual assistant jobs because it enables them to work at home, skip traffic, and have a day shift schedule. Virtual assistants hired through DigiWorks report high job satisfaction, and the biggest benefit for you is the significant cost savings, which can help fuel your business growth.
An often overlooked benefit is the mental freedom that comes with delegating tasks that drain your creativity. This newfound mental clarity gives you the space to come up with fresh ideas, allowing your business to grow and operate more efficiently.
On average, DigiWorks takes 14 days to post job listings, screen candidates through a rigorous selection process, conduct interviews, and place the right Virtual Assistant on your team. We prioritize finding the perfect match, ensuring your assistant has the extensive experience required to support your daily operations effectively.
Our hiring process is similar to hiring locally, but with a much larger talent pool. With a high number of remote workers, we receive five times more applicants per job posting than you’d typically find onshore. DigiWorks manages the entire process – screening candidates for language proficiency, relevant skills, and professionalism. You’ll provide a brief outlining your business needs, and we’ll use it to identify the best-fit candidates. You can review our shortlist and conduct final interviews if preferred. If a hire doesn’t work out, we’ll manage the transition and find a better replacement at no hassle to you.
We carefully recruit, screen, and interview candidates for selection based on your specific requirements. We also use hybrid workforce management tools to track business hours, ensuring your virtual bookkeeping assistant starts on time and logs off as required, so you only pay for actual work done. Once hired, you can set key performance indicators (KPIs) to align expectations and measure success.
Yes, we do provide part-time Virtual Assistants according to your requirement. The least requirement is 20 hours per week, making it a suitable one for people who don’t need full-time support.
Yes, your Virtual Assistant can operate according to your schedule of choice. Our remote professionals are very flexible and can adjust their working hours according to your time zone. Overnight shifts are common, especially for clients in the U.S., and we can arrange for assistants to work nights and even public holidays with applicable pay adjustments.
We handle this for you. If a Personal Virtual Assistant isn’t meeting expectations or key performance metrics (KPIs), just inform us, and we’ll step in to address performance issues or, if necessary, replace them with a better fit. Our client testimonials showcase our commitment to client success stories and satisfaction.
We take care of payroll as part of our offering, charging without cost to you. We offer various flexible payment plans, from bulk payment options to cover any business needs.
Although our remote team works remotely, our company adheres to strict security practices to protect sensitive information. We follow remote desktop software, activity monitoring, and secure communication channels. We verify employees through official documents, and NDAs can be secured as per request. We are also completely compliant with quality standards, ensuring the best data protection methods are used.
Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.
With our platform, you can easily review, choose and interview the best virtual assistants based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!
Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.
Empower your virtual assistant teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.
Talent on our platform have worked at companies like
The global virtual assistant sector is on the sharp upturn. This industry growth is yet to slow, posing tremendous prospects to companies around the globe. And with need in high demand, timing could never have been any better to cash in on our expertise at DigiWorks. Our expert virtual assistants are waiting to tackle your most important daily tasks—at a fraction of the cost of local hire. Try DigiWorks today and be amazed!
Improve your customer care by outsourcing where employees have superb communication skills and customer service abilities. With years of providing customer service to international companies, our remote customer service representatives provide fast, efficient, and high-quality care. With DigiWorks, we give you expert agents ready to bring the satisfaction of customers, thus allowing your business to offer great service every time. Customer service is our number one priority, ensuring that you get the best service through virtual assistant services.
Optimize efficiency by outsourcing. Known for strong communication skills and world-class customer service, our remote professionals offer top-notch support for fulfilling your business needs. Through DigiWorks, you get world-class contact center services that optimize customer satisfaction without increasing costs. They can carry out administrative assistant tasks and scheduling meetings, and it is made effortless.
Strengthen your online presence by hiring the services of social media management. Our virtual professionals with good knowledge in relation to numerous social media sites can serve you better and communicate with your audience more effectively.
Enhance your customer base and generate more sales through outsourcing telesales. Through their excellent level of communication and sales skills, our virtual assistants are known to bring results. By availing themselves of DigiWorks, you get highly capable telesales agents who will be able to effectively interact with prospects and help boost your income. They also assist with expense reports and creating reports, giving valuable insight into your financial performance.
Improve your ad performance by having your Google Ads virtual assistants. With campaign optimization expertise, our professionals make sure you get the most out of your return on investment. At DigiWorks, our experts assist you in driving traffic, creating leads, and expanding your business effectively, while also assisting your marketing team with digital marketing efforts.
Improve your website positions and attract more clients by outsourcing SEO virtual assistants. Our remote experts are highly skilled in search optimization, which allows you to enhance your web presence and realize maximum returns. With DigiWorks, you are offered tailor-made SEO services that drive traffic and grow your business effectively. They also manage content, such that all your blog entries and social media entries are optimized.
Beef up your web presence with Digiworks web development outsourcing. Our web developers can create websites that suit your business requirements and drive more customers to your business. With DigiWorks, you have a high-quality, easy-to-use website tailored to meet your needs. We offer admin work as well as back-office work assistance to ensure smooth operations.
Optimize your data with our data and analytics outsourcing. Our virtual assistants are the best people to analyze data, giving you relevant information that will help you make smart decisions. With DigiWorks, you’re getting precise and actionable data to drive wiser business decisions. Financial reports and expense reports are just a few of the services we offer.
Achieve a seamless user experience by outsourcing your UI/UX design. Our remote designers understand how to create intuitive and interactive interfaces so that your website or app is at par with the expectations of your customers. With DigiWorks, you get designs with higher usability and more interactive users.
Streamline your appointment scheduling with an outsource virtual assistant. Appointment setting is a skill that our remote professionals are well-versed in, allowing you to maximize efficiency and productivity. With DigiWorks, you get reliable assistance that provides efficient handling of your personal appointments and company meetings.
Make the most out of the potential of your mobile app by outsourcing app development with DigiWorks. Our developers have the skills and expertise that companies need to create apps that guarantee the satisfaction and expectation of your customers. You get a perfectly crafted app from DigiWorks that guarantees engagement and success.
Improve your debt recovery process by outsourcing. Our virtual experts know how to get your debts back and help you optimize your effort and achieve higher returns. With DigiWorks, you benefit from effective and efficient debt recovery assistance that guarantees prompt payment.
Let our skilled virtual assistants handle your data entry processes for you to make life easy. Our remote experts are pros when it comes to data entry, so they can save you from the redundancy and let your productivity flourish. With DigiWorks, expect prompt and correct data entry service that drives business process maximization.
Manage your payroll efficiently with outsourcing DigiWorks virtual assistants. Our remote staff is trained in processing payroll such that it gets completed correctly and efficiently. Have the assurance of timely and safe payroll support from DigiWorks that saves time and minimizes errors.
Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.
No Long Term Contracts
Free Recruiting
Change Your Staff Easily
Simple Hourly Pricing
24/7 Availability
Flexible Work Hours for Agents
Hear From Our Customers
More flexibility and freedom for small businesses and teams
Regardless whether you need help with accounting, Airbnb management, or social media management, we have the right solution for you. Explore our virtual assistant directory below to find the most suitable service for you.
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
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