DigiWorks

How Harvard Alumni Entrepreneurs Transformed Operations and Achieved Significant ROI

Organisation • US

How Harvard Alumni Entrepreneurs Transformed Operations and Achieved Significant ROI

Background:

Harvard Alumni Entrepreneurs (HAE) is a dynamic community dedicated to advancing innovation and entrepreneurship among alumni from all thirteen Harvard schools. With over 18,000 members, HAE provides comprehensive support, resources, and connections to peers, mentors, and experts, enabling alumni to foster their ideas and succeed in their entrepreneurial endeavors. HAE’s chapters and global initiatives have attracted a strong following, with over 22,500 attendees participating in their events.

Challenge:

As HAE experienced exponential growth and an increasing number of events, their operational processes became more complex, leading to challenges in data management, event coordination, and general administrative tasks. The HAE team, led by Regina, Jamie Nies, and Julia Kim, sought to optimize their operations, increase efficiency, and save valuable time that could be redirected towards strategic initiatives. To address these challenges, HAE turned to DigiWorks, a platform connecting businesses with remote talent, to hire three skilled professionals for operations and administration roles.

3

Talent Hired

Non-Profit

Industry

+160%

Customer Growth

200+

Hours Saved

Solution:

By partnering with DigiWorks, HAE successfully optimized their operations and achieved significant ROI through the strategic hiring of remote talent.

Operations/Administration Role:

HAE hired three talented individuals who played pivotal roles in streamlining operations and providing administrative support. Their responsibilities included data entry into the events management system, coordinating meetings, writing emails between internal and external staff, executing administrative tasks, utilizing project management tools, and taking meeting minutes. Proficiency in various software platforms such as Zoom, Google Meet, Google email, Google calendar, Google Docs, and Microsoft Word/Excel enabled seamless integration within HAE’s existing workflows.

Results:

The collaboration between HAE and the remote talent hired through DigiWorks resulted in operational excellence, increased efficiency, and substantial ROI.

Operational Excellence and Time Savings:

The operations/administration talent implemented streamlined processes for data management and event coordination. They efficiently entered event data into the management system, ensuring accuracy and completeness of information. Regular projects, including reviewing event submissions and updating event spreadsheets, were executed meticulously. As a result, HAE achieved operational excellence, significant time savings, and improved data accuracy, freeing up valuable resources for strategic growth initiatives.

Increased Output and Cost Reduction:

By leveraging the remote talent’s coordination and administrative skills, HAE experienced increased output and cost reduction. Efficient email communication, scheduling meetings, and utilizing project management tools resulted in improved task tracking and enhanced collaboration among internal and external stakeholders. The talent’s attention to detail and professionalism further optimized coordination with external parties, facilitating seamless meetings and reducing operational costs associated with miscommunication or delays.

Substantial ROI:

The implementation of DigiWorks’ remote talent resulted in a substantial ROI for HAE. Through increased operational efficiency, time savings, and improved output, HAE significantly reduced administrative overhead and redirected resources towards revenue-generating activities. By leveraging the talents’ expertise, HAE achieved a remarkable time saving of 20 hours per week in administrative tasks. This equated to an estimated cost reduction of $15,000 annually. Moreover, the improved accuracy and timeliness of data entry enhanced event management, resulting in increased attendee satisfaction and attracting more attendees, leading to potential revenue growth for HAE.

Testimonial:

“With the support of DigiWorks and the talented remote team we hired, Harvard Alumni Entrepreneurs achieved remarkable operational improvements and a substantial ROI. The remote talent seamlessly integrated into our operations, bringing attention to detail, professionalism, and expertise in coordinating meetings and managing administrative tasks. The implementation of streamlined processes and the utilization of project management tools saved us approximately 20 hours per week in administrative work, equivalent to an estimated cost reduction of $15,000 annually. This allowed us to redirect our resources towards revenue-generating activities and strategic growth initiatives. DigiWorks has been instrumental in our journey towards operational efficiency and achieving substantial ROI, and we highly recommend their services.”he partnership between Remodelmate and DigiWorks, facilitated by the hiring of remote talent for customer service and operations, led to significant achievements. The head of operations experienced a reduced workload, operational efficiency improved, and customer support was enhanced. With the support of DigiWorks, Remodelmate successfully streamlined operations, improved customer satisfaction, and positioned itself for sustainable growth in the online home renovation market.

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DigiWorks is an easy-to use platform that helps small businesses and startups manage remote talent from around the world. DigiWorks offers a way for you to onboard, train, and pay people from all countries. Looking for an all-in-one platform where you can hire, manage, and build your remote team? Speak with us today and we’ll help you achieve your business goals!