DigiWorks has indeed confirmed our vision of solidifying our position as one of the world-class outsourcing providers. Our Shopify Virtual Assistants are here to simplify your eCommerce business operations, handling everything from store management to customer support.
Hire a Virtual Assistant for Shopify From
Shopify remains the best choice when it comes to e-commerce around the world. DigiWorks virtual assistants for shopify specialize in aiding you to set up and manage everything from product listing to marketing, customer service, and store openings with ease. Whether it’s writing engaging product descriptions, keeping track of inventory levels, or running targeted digital campaigns, our professionals help your store succeed. With DigiWorks, you get skilled Shopify specialists at an affordable hourly rate, making you grow your business and boost online sales.
See what hundreds of founders who love hiring virtual assistants with us have to say.
Remodelmate
Logan Phillips (Head of Operations)
Marketplace
Start Up
United States
Maid Fantastic
Megan Fraser (Founder)
Local Service
SME
Canada
EcoFresh Solutions
Holly McKee (Founder)
Local Service
SME
New Zealand
Thousands of Companies trust DigiWorks for Hiring a Virtual Assistant for Shopify
Steps to Hiring a Shopify Virtual Assistant
Because you don’t have to browse thousands of profiles and suspect freelancers on random platforms.
Online recruiter for offshore staffing from DigiWorks. Make offshore staffing easy by finding the right shopify virtual assistant for your business growth.
1. Initial Consultation
Every company has a different situation. That’s why we start with a Discovery Call to get to know you better to understand your goals and staffing needs. You can also get expert advice on how to run your offshore team the most efficiently.
2. Candidate Evaluation & Assessment
On the basis of your criteria, DigiWorks recruiter selects and shortlists the best candidates, checks their computer and internet connection, and has to pass standard tests in English, logic and numerical ability.
3. Candidate Screening & Interview Process
We carefully shortlist the best candidates before arranging a video interview for you to meet them. Our recruitment process is completely free with no commitments—you’re only billed once the agents start working and only for the hours they log.
4. Cultural Awareness Training
To facilitate intercultural collaboration, we offer a full day’s training on Western communication styles to enable assistants to communicate successfully with clients in Australia, the US, Canada and the UK.
5. Transparent Time Tracking & Billing
The DigiWorks Client Services Team collects work hours for the preparation of proper, thorough timesheet summaries for your assessment. You simply pay for time worked by agents, with transparency and honesty.
6. Administrative tasks and Account Management
We check the hours worked as a whole and consequently send you out a clean monthly invoice for hassle-free payments.
Frequently Asked Questions
From busy professionals to growing companies, our Virtual Assistants help streamline business tasks, providing reliable support at a fraction of the cost of hiring locally.
What services do Shopify Virtual Assistants offer?
Shopify Virtual Assistants offer a wide range of services, such as store setup and customization, product listing and optimization, inventory management, order processing, customer support, digital marketing, analytics and reporting, social media management, and custom Shopify solutions.
How can a Shopify Virtual Assistant help grow my store?
A Shopify Virtual Assistant can help grow your store by enhancing your search visibility, improving the customer experience, and using effective marketing tactics to drive more traffic and increase sales.
What skills do DigiWorks Shopify Virtual Assistants possess?
DigiWork’s Shopify Virtual Assistants have extensive Ecommerce experience and are skilled in managing the Shopify platform, e-commerce marketing, Search Engine Optimization, customer service, and analytics. They are well-trained to handle all aspects of running a successful Shopify store.
Can Shopify Virtual Assistants assist with global stores?
Yes, Shopify Virtual Assistants can support international stores by managing multi-currency setups, providing global shipping solutions, and implementing localized marketing strategies to reach worldwide customers.
Why is DigiWorks a Leading Name in Outsourcing?
Outsourcing is now an essentiality for companies, especially in the post-COVID-19 era, as most organizations have shifted from local workers. For cost savings and improving productivity, outsourcing is the ideal choice. Some countries are leaders in outsourcing and are world-famous for their professionalism, highly educated workforce, and sophisticated remote-working facilities. At DigiWorks, we help enable and rapidly assist companies in the creation of remote teams, offering a variety of service types and affiliated services without overhead costs
Will I have a dedicated shopify virtual assistant?
Definitely! You can hire a full-time Shopify Virtual Assistant who will be entirely working for you or have a part-time assistant depending on your workload. We match assistants to your needs carefully so that you receive consistency and have time to develop a good working relationship so that they are able to completely know your tasks and preferences.
What essential skills do DigiWorks shopify virtual assistants have?
Our Shopify Virtual Assistants possess excellent communication skills, professionalism, and adaptable personalities. They are all university graduates, trained to assist their clients in a highly professional manner. The assistants work in quiet surroundings, equipped with high-speed internet and state-of-the-art equipment to handle assignments efficiently.
Time management skills and organizational skills (both written and verbal) are top priorities. Before hiring, we assess their familiarity with common business software.
Diverse as your requirements are so as the training that we will provide; that is the scope of our Virtual Assistants. Many of our VAs carry on email and calendar management, research, and LinkedIn profiles for lead generation. They can create spreadsheets, audit and update sites, or enhance online product listings. Our VAs are well-trained to maintain professional and timely communication with your clients. If you have specific tasks in mind, simply let them know, and they’ll ensure the job gets done efficiently.
Why hire a DigiWorks virtual assistant for shopify?
Outsourcing a virtual assistant for shopify offers many benefits. Our shopify VAs excel in remote work due to their dedication, reliability, and ability to work flexible schedules. We, at DigiWorks, emphasize company culture, company values, and overall life balance to maintain a productive and engaged workforce.
Outsourcing has at times proven to be a mental relief since it allows someone to shift or delegate certain time-consuming administrative tasks. With fewer responsibilities weighing on you, you can focus on strategic planning, innovation, and growing your E-commerce store.
How long does it take to build a team?
On average, DigiWorks takes 14 days to post job listings, screen candidates through a rigorous selection process, conduct interviews, and place the right Shopify Virtual Assistant on your valuable team. We prioritize finding the perfect match, ensuring your assistant has the extensive level of expertise required to support your daily operations effectively.
How does your recruitment process work?
Our hiring process is similar to hiring locally, but with a much larger talent pool. With a high number of remote workers, we receive five times more applicants per job posting than you’d typically find onshore. DigiWorks manages the entire process – screening candidates for language proficiency, relevant skills, and professionalism. You’ll provide a brief outlining your business needs, and we’ll use it to identify the best-fit candidates. You can review our shortlist and conduct final interviews if preferred. If a hire doesn’t work out, we’ll manage the transition and find a better replacement at no hassle to you.
How do virtual assistants handle customer service on Shopify?
Virtual Assistants handle customer service on Shopify by quickly replying to customer questions, resolving issues, managing returns, and collecting feedback to ensure a great shopping experience.
Which tools do Shopify Virtual Assistants use for SEO and marketing?
Shopify Virtual Assistants use tools such as Ahrefs, Google Analytics, SEMrush, and other social management platforms, along with Shopify’s built-in SEO (Search Engine Optimization) and marketing features, to improve your store’s visibility and connect with your audience.
How do I get started with a Shopify Virtual Assistant from DigiWorks?
To begin working with a Shopify Virtual Assistant from DigiWorks, simply reach out to discuss your needs, outline the tasks you need help with, and choose a virtual assistant with the right skills and experience for your Shopify store.
How do Shopify Virtual Assistants keep up with e-commerce trends and Shopify updates?
Shopify Virtual Assistants stay updated on e-commerce or industry trends and Shopify changes by attending webinars, taking online courses, and following industry blogs and forums. They use this knowledge to keep your store optimized and competitive.
How do you ensure quality?
We carefully recruit, screen, and interview candidates for selection based on your specific requirements. We also use hybrid workforce management tools to track business hours, ensuring your virtual assistant for shopify starts on standard business hours and logs off as required, so you only pay for actual billable hours. Once hired, you can set key performance indicators (KPIs) to align expectations and measure success.
Can I hire a shopify virtual assistant on a part-time basis?
Yes, we do provide part-time Shopify Virtual Assistants according to your requirement. The least requirement is 20 hours per week, making it a suitable one for people who don’t need full-time support.
Can I choose the work schedule? Can they work night shifts?
Yes, your Virtual Assistant can operate according to your schedule of choice. Our shopify professionals are very flexible and can adjust their working hours according to your time zone. Overnight shifts are common, especially for clients in the U.S., and we can arrange for assistants to work nights and even public holidays with applicable pay adjustments.
How do you manage underperforming virtual assistants?
We handle this for you. If a Shopify Virtual Assistant isn’t meeting expectations or team performance metrics (KPIs), just inform us, and we’ll step in to address performance issues or, if necessary, replace them with a better fit.
How do I process payments for my offshore team?
You don’t have to! We take care of payroll as part of our service
Is my company’s data secure?
Although our entire team works remotely, our company adheres to strict security practices to protect sensitive information. We follow remote desktop software, activity monitoring, and secure communication channels. We verify employees through official documents, and NDAs can be secured as per request. We are also completely compliant with different quality standards, ensuring the best data protection methods are used.
We find you the top 1% of virtual assistants globally for a fraction of the cost.
Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.
With our platform, you can easily review, choose and interview the best virtual assistants based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!
Work with someone you can trust.
Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.
Onboard, train and manage your global remote virtual assistant team.
Empower your virtual assistant teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.
Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.
Talent on our platform have worked at companies like
Boost Your Shopify Store with DigiWorks Expert Support
DigiWorks Shopify Virtual Assistants deliver end-to-end support for all eCommerce functions. They manage store setup and management, with a view to designing gorgeous storefronts and providing effortless, pleasurable buying experiences for your customers. By optimizing your store, they maximize visibility, drive more visitors, and generate more sales. Our experts also manage order processing, respond to customer queries, and handle feedback to ensure excellent customer service.
Shopify Store Setup & Personalization
Shopify Virtual Assistants are trained to design and customize Shopify stores tailored to suit your brand and business objectives. They assure that your stores are appealing to the eye and easy to navigate, while supporting a very pleasurable and reasonable shopping encounter for the customers. They assure your online store is always shining and attracting customer attention.
Product Listing & Enhancement
Shopify Virtual Assistants help create SEO-focused product listings to ensure your store has maximum visibility and search ranking. By conducting thorough keyword research, they help attract more customers and possibly better sales. The expertise of the assistants keeps your products on top in a competitive market.
Inventory Management
The ability to manage stocks is very crucial while running an effective online eCommerce platform site. DigiWorks Shopify Virtual Assistants keep track of stock, update product availability, assist with product sourcing, and work with suppliers to always ensure that your store can meet every customer’s needs. They also handle important admin tasks to streamline your daily tasks and day operations effectively.
Order Processing & Fulfillment
DigiWorks Shopify Virtual Assistants handle the entire order process, from purchase to delivery, making it smooth and efficient. They take care of the shipping and logistics of orders and customer emails updates on whether their orders have been fulfilled on time or not, thus ensuring a smoother operation and improved customer satisfaction.
Customer Service & Support
One of the utmost factors for success in any online business is to be able to provide the service that nobody else has – not many can offer or maintain competition in the market. Shopify virtual assistants at DigiWorks will manage customer communication, resolve customer inquiries, and gather feedback to strengthen customer relationships between the brand and customers.
Online Marketing & Search Engine Optimization
Using smart SEO and digital marketing tactics, our VAs strengthen the visibility of your Shopify store. They create content as well as manage social media and email campaigns to increase even more visitors and boost engagement and sales.
Analytics & Reporting
Through various analytics tools, DigiWorks Shopify virtual assistants track the performance of your store while offering insights relating to website traffic, sales, and customer behavior. The impact of those data sets the assistants in the critical, timely decision-making that can prosper your business growth and increase efficiency.
Social Media Management
A social networking site is a must-have for a successful e-commerce system. All your social media activities will be handled by our Virtual Assistants – from creating interesting posts regarding your products, scheduling them, to contacting potential customers and engaging a wider audience – for you to expect full and complete assistance and services.
Tailored Shopify Solutions
DigiWorks applies a Shopify platform that has been personalized to meet the deepest requirements of each separate enterprise. If you need specific integrations or customized features, our Shopify Virtual Assistants possess the skill to meet your precise needs.
What a Shopify virtual assistant does and how to hire one
A Shopify virtual assistant, also called a Shopify VA, is a remote team member who runs the daily work of your Shopify store so you can focus on growing it. The list below shows the tasks you can hand over and how to hire the right person. With DigiWorks you interview pre-vetted candidates and choose who joins your team.
- Product listings: Adds new products, writes clear titles and descriptions, sorts items into collections and keeps product pages up to date.
- Inventory: Checks stock levels, updates quantities and tells you when an item is running low.
- Orders and shipping: Reviews new orders, follows up on shipments, handles returns and refunds in line with your rules.
- Customer support: Answers customer emails and chats in your tone and escalates the hard questions to you.
- Store updates: Changes banners, menus and discount codes, and sets up simple promotions for launches and sales.
- Marketing support: Schedules emails and social posts and updates product text so shoppers can find your pages.
- Reports: Sends a short summary of orders, top products and open issues, so you know what needs your attention.
- How to hire: Write down the five tasks you want to hand over first, interview two or three candidates, and give each finalist a small paid test, such as ten product listings. Compare the results, not just the CVs.
- Keep your store safe: Give your assistant their own staff login with only the permissions they need, instead of sharing your password.
Also sell on Amazon? See our page on hiring an Amazon virtual assistant.
What does a Shopify virtual assistant do?
A Shopify virtual assistant carries out store tasks for you from a remote location. That includes product listings, inventory checks, order follow-up, customer support, store updates, marketing support and reports.
How do I hire a Shopify virtual assistant?
Tell DigiWorks the tasks and hours you need. We shortlist pre-vetted candidates, you interview them and you choose who joins your team.
How much does a Shopify virtual assistant cost?
It depends on the hours and the skills you need. DigiWorks hourly rates start from $7/hr. Tell us what you need and we will point you to the right candidates.
Can a Shopify virtual assistant work in my store without my password?
Yes. Shopify lets you add staff accounts with set permissions, so your assistant can have their own login and only see what they need.
Is DigiWorks part of Shopify?
No. DigiWorks is an independent company. Shopify is a separate product, and our assistants work inside your own Shopify store.
Meet our amazing virtual assistants from all over the world who are excited to join your team!
Daphney - Operations
🇿🇦 South Africa
Antonio - Sales, Customer Service
🇲🇽 Mexico
Jonalou - Operations
🇵🇭 Philippines
Yomi - Sales
🇳🇬 Nigeria
Irish - Operations
🇵🇭 Philippines
David - Sales
🇿🇦 South Africa
One-Week No Risk Trial Period
Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.
Unlock the Benefits of Outsourcing with DigiWorks
No Contractual Lock-in.
Access to Specialized Skills with No Setup Cost.
Virtual Assistant Services Around the Clock.
Agents Trained in HIPAA Compliance and Data Sensitivity.
You are Free to Switch Your Staff if Necessary.
Pay An Hourly Rate that Covers All Costs, Including Computer and Internet.
Hear From Our Customers
Businesses are using DigiWorks to grow




Explore a world of talent, without borders.
More flexibility and freedom for small businesses and teams
Virtual Assistant Service Directory
Regardless whether you need help with accounting, Airbnb management, or social media management, we have the right solution for you. Explore our virtual assistant directory below to find the most suitable service for you.
Ready to Hire Your Virtual Assistant?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Get In Touch
Have questions about pricing, plans, or our services? Fill out the form and we will be in touch shortly.


