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Hire Remote Assistant for Your Small Business
Running a small business can be overwhelming. It is difficult to focus on the business goal when you are caught up in a constant balancing act of managing administrative tasks, creating creative marketing strategies, and managing social media whilst providing excellent customer service. Challenges that small business owners face include financial issues such as cash flow and funding, increasing brand awareness, time management, finding and attracting customers, hiring talented and reliable people, and balancing quality and growth.
It is a milestone to have come this far on your business journey and, unfortunately, a feat that isn’t celebrated enough simply because there isn’t enough time.
A possible solution to most of these challenges is a small business virtual assistant. A virtual assistant addresses these issues and a range of tasks by handling routine inquiries, filtering messages, overwhelming administrative tasks, customer service demands, and marketing and social media management.
This is where a virtual assistant platform, such as DigiWorks, can be helpful. Virtual assistant providers enables business owners to hire virtual assistants without additional fuss.
You’ll learn:
- The Role of Virtual Assistants
- Key Benefits of Hiring Virtual Assistants
- Possible Shortcomings of Virtual Assistants
- Why Choose DigiWorks?
- The Impact of Using Virtual Assistants on Your Small Business
- Feedback from Previous Clients
- Head Over To DigiWorks
Ready to hire your virtual assistant?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
See what some of the amazing founders who love using our platform have to say.
The Role of Virtual Assistants
What Does a Virtual Assistant Do?
A virtual assistant provides remote administrative services to clients. A virtual assistant can help small business success by saving time, increasing productivity, and helping with time management for more flexible work hours to free up time for small business owners to focus on core activities and communication within the business.
The wide variety of tasks of a virtual assistant can include, but are not limited to:
- Scheduling appointments
- Managing social media
- Content creation, content writing and graphic design
- Personal assistants and administrative assistants
- Taking on repetitive administrative tasks
- Digital marketing tasks
- Dealing with time consuming and smaller business tasks
- Managing communications, such as email accounts and making phone calls
- Designing and maintaining websites
- Managing finances
- Providing customer support management and personal assistance
Virtual assistants allow you to focus on the most essential part of your small business: growing your business. A virtual assistant can increase efficiency, improve organization and save time on professional tasks. Using a virtual assistant is also more cost-effective, reliable and flexible.
DigiWorks specializes in connecting small businesses with reliable virtual assistants to aid in keeping your business on track, whilst ensuring that nothing falls through the cracks. Head over to DigiWorks’ website to take a look at how easy it is to hire your virtual assistant today.
Key Benefits of Hiring Virtual Assistants
There are numerous benefits of hiring virtual assistants for small businesses. To read more about all the possible benefits that virtual assistants can provide for your small business if you should make this important business decision, click here. Here are five key benefits of hiring a reliable virtual assistant:
Increased efficiency and productivity
According to Ali Ahraf from Forbes (you can read more of Ali Ahraf’s insights here), “A good virtual assistant can be the difference between a productive and a non-productive small business”. This is because you can outsource administrative and other smaller or repetitive tasks through a virtual assistant. What does this mean? Ample time to focus on essential communications and more productivity lead to increased business intention.
Time is an essential component in any business. It is vital to use the precious time available effectively to achieve the desirable business goals. A virtual assistant is an invaluable asset in scheduling your time to track and achieve your daily, weekly and monthly goals. A good virtual assistant with a quick response time can help with time effectiveness and provide additional time.
Save money
Costs are often a root cause of worry in any small business. Hiring a virtual assistant ensures affordable costs, seeing as virtual assistants cost less than full-time or part-time employees because the business owner does not pay benefits. The virtual assistant is only paid for the time that they work and ensures a cost-effective rate.
New heights
The goal of any small business is growth. With a virtual assistant to manage aspects of your business, it is easy to reach new heights seamlessly. Virtual assistants are skilled professionals and will start working the moment you hire them, without any additional problems or time-consuming processes. There will be more space and time for you to focus on project management and core business activities.
New perspective on weak areas
Challenges are inevitable and consequently lead to weak areas in the business. How can you bridge these challenges and weak areas? With virtual assistants, you are offered a new perspective on weak areas in your small business because of the wide range of skills such as communication skills that virtual assistants can offer. Virtual assistants are able to do general research, and have unmatched skills in social media management, conduct product research and much more. With their virtual assistant experience they can focus on turning the weaker areas around with a variety of skills.
Elevated customer service
Customer service is a key part of the pathway to success for a small business. It is crucial to focus on customer experience to ensure loyal, new and satisfied clients. Virtual assistants are committed to assisting with the elevating of customer service by answering questions and resolving any issues. Virtual assistants can help with the overall improvement of customer experience and enable the small business owner to focus on the more critical parts of customer service through time management.
The Impact of Using Virtual Assistants on Your Small Business
It is clear that hiring a virtual assistant can be helpful in a small business, but what is the real impact that a virtual assistant can have on a small business’s success?
Take Remodelmate, for example. Remodelmate is an online marketplace for home renovations and provides homeowners with a platform for managing their renovation projects. Founded by Chad Hall and led by Logan Phillips (the Head of Operations), the company aims to simplify the renovation process by connecting customers with local contractors. This includes offering secure online payments and providing options for self-management or concierge services.
Remodelmate’s goal was clear, but the company faced several challenges. The head of operations was overwhelmed with responsibilities such as customer support, coordinating with designers and contractors, and handling various operational tasks. When Remodelmate turned to DigiWorks for help, DigiWorks provided immediate relief as a platform connecting businesses with remote talent.
What Did DigiWorks Do to Help?
- To alleviate the workload and streamline operations, Remodelmate hired three remote talents through DigiWorks.
- The three remote talents were skilled in customer service and operations and played a vital role in handling operations and improving customer support. This is what they did: they managed email communication for Remodelmate, they replied quickly and accurately to customer inquiries, they coordinated with designers and contractors, and ensured overall efficient workflow management.
- Thanks to DigiWorks, Remodelmate could trust the remote team for their strong organizational skills, logical and detail-oriented mindset, accurate calculation skills, customer-facing manner and professionalism.
The partnership between Remodelmate and DigiWorks led to significant achievements and growth within the business. Remodelmate saw 160% and above customer growth and saved up to 200 hours. Overall, Remodelmate successfully streamlined operations, improved customer services, and was in a position to plan sustainable development in the online renovation market. All made possible with DigiWorks’ easy-to-use platform.
Another example of how DigiWorks saved a business time and money is in the case of RGA Network, founded by Mark O’Donnell. RGA Network is an online platform that promotes entrepreneurship, collaboration, and knowledge sharing. Entrepreneurs are provided with a supportive space to connect, and RGA Network aims to establish meaningful connections, valuable insights and business growth. The challenge that RGA Network faced was the challenge of effectively managing multiple Facebook Groups. It proved a struggle to ensure engagement among members and boost event attendance. Mark O’Donnell sought a solution to manage these crucial aspects: streamline group management, enhance member engagement, and improve event attendance.
He hired one talent member from DigiWorks for the role of a Generalist VA (virtual assistant). It was an overall success. O’Donnell saw his industry grow by more than 160%, with more than 200 hours saved. The Generalist Virtual Assistant managed RGA Network’s Facebook Groups, and drove member engagement and increased event attendance.
The results of the collaboration between RGA Network and DigiWorks yielded significant results and measurable ROI, contributing to increased event attendance, the successful completion of tasks, enhanced member engagement, increased networking opportunities and improved community management.
Click here to read more about how DigiWorks came to the rescue and saved previous clients thousands.
Feedback from Previous Clients
“Safe to say, I just need to tap onto the platform each time I need someone, and I’ll get an ideal candidate so quickly – saved me from wasting time interviewing 10s of candidates, it’s just so easy – I can also hire globally compliantly and payments are all handled. Definitely recommending to everyone!” (Amy; Founder)
“I was so surprised at the quality of talent from South Africa and other places I interviewed candidates from; this has literally changed everything. Our business is primarily event-driven. With DigiWorks, I now have peace of mind that I have a super team member taking care of the bookings and customers!” (Jack; Founder)
“The collaboration with DigiWorks and the remote talent I hired for Facebook Group management and event promotion has been instrumental in driving engagement, boosting event attendance, and achieving quantifiable ROI for RGA Network. The talent’s commitment to managing our online community, facilitating discussions, and conducting cold calls resulted in increased member engagement and networking opportunities. Thanks to their efforts, RGA Network continues to thrive as a vibrant platform for entrepreneurship and business growth.” (Mark O’Donnell, Founder of RGA Network)
Ready to hire your virtual assistant?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Hire. Delegate. Scale.
DigiWorks allows small businesses to scale and find top virtual assisatnt to manage remote teams. Hit your goals by removing the headache from hiring.
Choose the type of talent you need via our platform in minutes.
Our AI-powered matching tool curates a selection of profiles for you.
Onboard and train new team members with our academy tools.
View feedback from team members and manage employee engagement.
Delegate tasks and start scaling your company faster.
Why Choose DigiWorks?
Why should you choose to partner with DigiWorks? While many platforms offer virtual assistant services, DigiWorks focuses specifically on the unique needs of small businesses, providing tailored support. Digiworks simplifies handling, setting it apart from other platforms. DigiWorks recognizes the limited time to find reliable employees and the limited financial capacity that prevents you from hiring full-time or part-time staff. DigiWorks ensures compliance and is committed to ensuring the much sought-after relief you need while juggling everyday tasks to keep your small business afloat. By providing the space and time through their virtual assistants, DigiWorks enables you to prioritize the most critical functions that are key to your small business and its success.
This is all possible through DigiWorks’s reliable and professional virtual assistant services.
High-quality virtual assistants
DigiWorks connects you with virtual assistants skilled in addressing small business challenges. Moreover, DigiWorks is loyal to your business values and reflects them in every aspect of their services by adhering to business requirements. You can be sure of professional, skilled virtual assistants when choosing DigiWorks as your work partner.
Quick turnaround
Time management is key to the success of a small business. A quick turnaround is therefore crucial. DigiWorks recognizes this challenge in small businesses. By hiring a virtual assistant through DigiWorks you can be guaranteed that the main goal for the virtual assistants is to deliver results quickly to take advantage of opportunities. Common traits of virtual assistants hired from DigiWorks include efficient execution and decision-making, results-driven mindsets and operational effectiveness. Reap the benefits of the quick turnaround that DigiWorks offers, with improved business outcomes, quick delivery time, increased sales and regained financial stability.
Cost savings
A worry that every small business shares – money. Financial stability shouldn’t overshadow your dreams for your small business; DigiWorks will make sure of that with their cost-effective solutions. Save time and money with DigiWorks’ trusted methods to handle customer service, detailed reports, and management of tasks and administration. DigiWorks is known for its inexpensive and reliable services.
For more information as to how virtual assistants can aid you as an option for business success, take a look at DigiWorks blog posts.
Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.
Talent on our platform have worked at companies like
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Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.
With our platform, you can easily review, choose and interview candidates based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!
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