DigiWorks

Hire Virtual Administrative Assistants from

Scale your business with remote Virtual Administrative Assistants from countries around the world including South Africa, Philippines, and Nigeria – all in one, easy-to-use platform.

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How it works

We’re making it super easy for you to hire amazing talented Virtual Administrative Assistants from around the world!

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Hire

Find, interview, and hire amazing remote talent from around the world to scale your business via our platform.

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Manage

Manage contracts, team engagement, invoices, and feedback in one centralised platform.

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Pay

Pay your global team in 90+ countries in a single click without having to worry about the admin that comes with it.

Virtual Assistant vs. In-Person Administrative Assistant

In today’s digital world, there are many different ways to help people accomplish tasks. One way is through virtual assistance, where businesses hire online workers to perform administrative tasks such as answering customer questions, scheduling appointments, managing email inboxes, etc. Another option is to use an in-person administrative assistant, who will work directly with clients. Each method offers unique benefits and drawbacks. Here are some things to consider when deciding whether to choose one over the other.

The Cost Factor

If you decide to outsource your administrative needs, it’s important to understand how much each type of worker costs. A virtual assistant typically charges hourly rates ranging anywhere from $10-$20 per hour. An in-person assistant will charge a flat fee based on the size of the office space needed to accommodate her/him. For example, a small office might cost around $40 per hour, while a large office could run up to $80 per hour.

Training Costs

When hiring an in-person assistant, it’s crucial to make sure she/he knows what you want done. If you don’t provide clear instructions upfront, it will be difficult for him/her to know exactly what to do next. This can lead to frustration and confusion on both sides. On the flip side, if you give too much information, you risk having your assistant waste hours trying to figure out what you meant.

Personal Touch

One of the main reasons why we prefer in-person assistants is because they often bring a human element into our lives. They can answer questions about products and services, schedule meetings, take phone calls, and even handle basic paperwork. When working with someone who is physically present, you feel like he/she cares about your situation. However, if you decide to hire a virtual assistant, you won’t have that same level of comfort. While a virtual assistant will likely be able to handle most of your requests, it’s still best to have a face-to-face conversation with them whenever possible.

Learn about Virtual Administrative Assistants:

  • What Does a Virtual Assistant Do?
  • Advantages of a Virtual Assistant
  • Drawbacks of a Virtual Assistant
  • What Are the Tasks of an Administrative Assistant?
  • How an Admin Assistant Helps
  • Disadvantages of an In-Person Administrative Assistant
  • Leverage Virtual Assistants for Your Business

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

What Does a Virtual Assistant Do?

Virtual assistants are becoming increasingly popular among businesses because they allow employees to focus on their core responsibilities while delegating administrative tasks to a remote worker. VAs can help streamline processes and free up business owners to do what they do best – run their businesses.

A virtual assistant can carry out a wide range of tasks, including scheduling meetings, taking notes, email management, tracking expenses, creating spreadsheets, booking travel planning / travel arrangements, conducting research and more. They can also handle tasks like running social media accounts, customer service, managing customer relationships and customer support.

Duties/ tasks of a virtual assistant or virtual executive assistant:

  • Daily tasks, including mundane and repetitive tasks and day-to-day tasks
  • Customer service and support, communicating with potential customers
  • Email management
  • Calendar management
  • Content writing, Search Engine Optimization
  • Content creation
  • Performance management, working with project management tools
  • Handling inbound calls
  • Appointment scheduling
  • Social media management – scheduling posts, digital marketing tasks

Skills of Remote Talent:

  • Effective communication skills, working with communication tools
  • Experience with working with software like Google Drive
  • Being able to make small to moderate judgment calls on daily tasks
  • Handle routine, day-to-day tasks with ease
  • Organizational skills

Advantages of a Virtual Assistant

A virtual assistant is great for small businesses that don’t want or can’t afford to hire full-time in-person employees. They’re able to provide customer support 24/7 without having to pay someone full-time. Also, since you won’t have to spend money on full-time employee benefits like health insurance, retirement plans, etc., it helps keep costs down.

Virtual assistants are also beneficial for startups because they save companies money by reducing overhead costs. For example, companies can outsource their marketing efforts, social media management, email campaigns, and even customer service.

If you’re considering hiring a virtual assistant, start off slow. You’ll probably find yourself spending too much time managing the relationship rather than focusing on growing your business. But once you’ve established a good rapport, you might see some real returns.

Drawbacks of a Virtual Assistant

VAs are becoming increasingly popular because they help people manage their day-to-day business tasks and personal life. However, there are some drawbacks to having one. Here are three things to consider before choosing a VA.

1. Training

Before hiring a VA, make sure it is well trained. You want someone who knows how to use the software and what each feature does. If you don’t know much about the VA, ask questions. Also, be clear about expectations. For example, do you want your VA to answer calls? Make sure your expectations are spelt out clearly.

2. Privacy

If you hire a VA, you must ensure that your information is kept secure. This includes passwords, credit card numbers, social security numbers, bank account number, and medical records. Your personal information could end up in the wrong hands if you aren’t careful.

3. Compatibility

Make sure your VA is compatible with your business and communication style.

What Are the Tasks of an Administrative Assistant?

An administrative assistant handles all aspects related to the office, including phone calls, scheduling appointments, and general organizational duties. They are usually hired because of their ability to multitask and keep things organized. This person typically works closely with a manager or supervisor.

The responsibilities of an administrative assistant include:

  • Scheduling meetings and events
  • Managing calendars
  • Creating and maintaining spreadsheets
  • Organizing files
  • Maintaining records
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How an Admin Assistant Helps

Having an administrative assistant means having someone to handle the mundane tasks while you focus on what matters most. Whether it’s scheduling meetings, managing email, creating spreadsheets, or helping you organize your schedule, there are plenty of ways an administrative assistant can make your life easier.

Disadvantages of an In-Person Administrative Assistant

An in-person administrative assistant tends not to be cheap. The costs vary depending on the type of work that needs to be done. If you have a large team, hiring several people to do the same job might make sense. However, if you are just starting up and don’t have many employees, one person doing everything makes more sense.

Virtual assistants tend to be cheaper than in-person ones. They usually charge around $10-$15 per hour. You can hire someone to handle tasks such as scheduling meetings, managing email, taking notes during conference calls, etc. This way, you won’t have to pay for training and benefits.

Training someone who works in person takes a lot time. Remote training offers more flexibility. Administrative assistants must learn how to perform specific tasks. For example, they must know how to manage calendars, keep track of expenses, record meeting minutes, etc.

Leverage Virtual Assistants for Your Business

Hiring a virtual assistant is a great way to save money while getting things done quickly. But there are some important questions to ask yourself before you start hiring one.

1. What do I really need help with?

If you’re just starting up, it might make sense to hire someone to handle administrative tasks such as scheduling meetings, answering emails, and managing social media accounts. However, if you already have employees, you probably don’t need a full-time assistant. You could use a virtual assistant to help with specific projects or tasks. For example, you could pay a VA to manage your social media accounts, write blog posts, or research keywords for your site.

2. How much does it cost?

There are plenty of freelancers online willing to take on small jobs for $20-$30 per hour. If you’re looking for something larger, most VAs charge anywhere from $15 per hour depending on how experienced they are and what type of project you’re working on. Some companies offer discounts for multiple hours, so it pays to shop around.

3. Do I know what I’m doing?

You’ll need to train your VA to carry out certain tasks. This includes learning about your industry and setting expectations for performance. You also need to decide whether you want the VA to report directly to you or work independently.

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Hire a VA today

Using virtual assistant companies or virtual assistant websites or marketplaces like DigiWorks is a great help when looking to hire a virtual assistant. Using online platforms like these helps with the screening process and the hiring process.

You can also decide whether you need a part-time employee or full-time remote worker. Most virtual assistant websites offer a trial period. You will also need to decide on the hourly rate or monthly rate, the hours per week worked or hours per day. Also, consider if you’re going to pay the remote worker on a regular basis per contract.

When hiring remote team members, the most important thing is that the ideal candidate or qualified candidates are vetted. The DigiWorks platform helps business owners build their remote teams with 100% vetted VAs. Speak to us today to find out more!

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About DigiWorks

DigiWorks is an easy-to-use platform that helps small businesses and start-ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage, and pay people from all countries. If you find an amazing virtual assistant from the Philippines, a content writer from Nigeria, or an operations manager from South Africa – manage and pay your entire team from one platform with no hassle.

Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.

Talent on our platform have worked at companies like

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See what some of the amazing founders who love using our platform have to say.

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Logan Phillips (Head of Operations)

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Eli Walker (Founder)

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Ovalz

Marvin Harris (Founder)

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Maid Fantastic

Megan Fraser (Founder)

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BeCeBe

Janice Wong (Founder)

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EcoFresh Solutions

Holly McKee (Founder)

πŸ‡³πŸ‡Ώ New Zealand

Maid in Bury

Elizabeth Sharpe (Founder)

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Meet our amazing talent from all over the world who are excited to join your team!

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Antonio - Sales, Customer Service
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Jonalou - Operations
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Yomi - Sales
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Hire. Delegate. Scale.

DigiWorks allows small businesses to scale and find top talent to manage remote teams. Hit your goals by removing the headache from hiring.

1. Get Matched Quickly

Choose the type of talent you need via our platform in minutes.

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2. Review Top Talent

Our AI-powered matching tool curates a selection of profiles for you.

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3. Onboard and Train

Onboard and train new team members with our academy tools.

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4. Manage Remote Team

View feedback from team members and manage employee engagement.

Manage Remote Team
5. Delegate and Grow

Delegate tasks and start scaling your company faster.

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Get Matched Quickly Review Top Talent Onboard and Train Manage Remote Team Delegate and Grow

Our AI-driven platform helps you source, vet and manage top remote talent globally.

Thousands of candidates globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.

With our platform, you can easily review, choose and interview candidates based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!

Our awesome features

Payments, contracts, compliance - sorted.

Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.

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Onboard, train and manage your global remote team.

Empower your remote teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.

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Explore a world of talent, without borders.

More flexibility and freedom for small businesses and teams

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