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What does a Personal Assistant do?
A Personal Assistant works closely with their manager or senior staff to provide support and advice throughout the day. They keep track of appointments, schedule meetings (calendar management), answer emails, manage social media accounts, and make sure everyone knows what’s going on.
Most people don’t realize just how much work goes into managing a small business. A Personal Assistant helps out by making sure things run smoothly behind the scenes while handling a variety of tasks. They are often responsible for scheduling meetings, answering emails, updating social media posts, and keeping track of daily tasks.
Learn about Personal Assistants:
- Personal Assistant skills and qualifications
- Personal Assistant salary expectations
- Personal Assistant education and training requirements
- Personal Assistant experience requirements
- Job description samples for similar positions
- Frequently asked questions about Personal Assistants
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Personal Assistant skills and qualifications
There are many types of personal assistants, including virtual assistants that are working remotely. Some are paid hourly, some are salaried, and some are self-employed.
In addition, there are several levels of personal assistant jobs based on their level of experience: entry level, intermediate, and executive. Entry level personal assistants typically start out working part-time hours and gradually increase their number of hours over time. Intermediate personal assistants usually begin working full-time hours and advance into management positions. Executive personal assistants often work for high profile clients and oversee multiple employees.
The most common job for personal assistants is customer support. This includes answering calls from customers, scheduling appointments, and providing information about products and services. Other common duties include bookkeeping, payroll, and data entry.
Another popular type of assistant position is the administrative role. These positions are similar to customer support in that they answer phone calls, schedule meetings, and provide general information. However, administrative assistants perform tasks such as filing, organizing files, and managing calendars. Administrative assistants can also do secretarial work, including typing, taking minutes of meetings, copying, faxing, mailing, scanning documents, and proofreading.
Another popular role for personal assistants is event planning. Event planners coordinate events and special events like weddings, birthdays, and corporate functions. They might help plan parties, organize decorations, write the copy for invitations, set up tables, and manage catering needs.
Other popular positions include housekeepers, childcare workers, dog walkers, and home care providers. Homecare providers assist elderly or disabled persons with activities around the house. They might clean homes, cook meals, bathe, dress, feed, and transport patients.
There are many other types of personal assistant jobs. For example, medical assistants help doctors diagnose illnesses, prescribe medications, and administer injections. Medical assistants also record patient histories, examine patients, draw blood samples, and prepare specimens. Legal assistants help lawyers draft legal documents, research cases, and conduct depositions. Law clerks review court filings, draft briefs, and attend hearings.
In addition, personal assistants can work for government agencies. Governmental agencies hire personal assistants to handle clerical and administrative work. Examples of governmental agency positions include mail carriers, public defenders, and police officers.
Personal Assistant salary expectations
A Personal Assistant (PA) is responsible for assisting a person with daily tasks and personal tasks such as shopping, paying bills, scheduling appointments, managing email correspondence, etc. While there are no formal education requirements necessary for a PA position, you do need to possess strong communication skills and be able to work well under pressure.
According to PayScale, the average annual pay for an assistant role or secretarial role is $23,966, while the median pay is $21,826 per year. However, the range varies widely depending upon experience level. For example, entry-level PAs make around $18,746 annually, while those with 10+ years of experience earn around $32,091.
The Bureau of Labor Statistics reports that employment opportunities for PAs are expected to grow 21% over the next decade, much faster than the average growth rate for all occupations.
Personal Assistant education and training requirements
A personal assistant must have a high school diploma, GED, or equivalent degree. A bachelor’s degree is required if working with executives and chief executive officers. On-the-job training is necessary.
Personal Assistant experience requirements
Entry level personal assistants are typically hired without much experience. They usually work under close supervision and perform basic administrative functions such as answering phone calls, scheduling meetings, and booking travel arrangements. Some personal assistants are even tasked with helping clients manage their social media accounts. While many entry level positions require no previous experience, some employers do look for applicants with certain skill sets. For example, you might be required to have worked in customer service or retail prior to becoming a personal assistant. Other common job requirements include having taken college courses related to office management or human resources.
Job description samples for similar positions
A personal assistant is someone who helps you manage your schedule, organize meetings, handle email, book travel arrangements, etc. PAs usually work directly for a CEO or executive level manager.
The job responsibilities of a PA include:
- Appointment scheduling (making use of appointment scheduling software) and event scheduling
- Organizing meeting rooms and conference rooms
- Managing calendars
- Handling emails
- Booking flights, book hotel reservations, searching for 5-star hotels
- Coordinating transportation
- Taking care of administrative tasks such as filing papers and printing reports
- Basic office tasks
- Providing general support to the CEO or executive team
- Helping with marketing materials
- Additional duties like scheduling dry cleaning and appointments to the dentist
Ready to build your remote team?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Frequently asked questions about Personal Assistants
A personal assistant (PA) is someone who helps you out with tasks such as scheduling meetings, making travel arrangements, answering emails, managing calendars, and taking care of administrative duties. PAs are often hired by companies to help manage their workload. Some PAs even take over some of the responsibilities of executives.
The role of a PA varies depending on the size of the organization. In small businesses, it may be just one person working part-time. Larger organizations usually hire full-time PAs. Depending on the size of the firm, the position could be titled anything from executive assistant to chief administrative officer.
Do Personal Assistants have different responsibilities in different industries?
Personal assistants are often hired by companies looking to fill a specific position. These positions include customer support, sales, marketing, HR, finance, accounting, IT, etc. While some personal assistants are hired to perform administrative tasks like scheduling meetings, others are hired to provide professional advice to clients. Depending on the job description, personal assistants may be tasked with answering questions, researching information, or even conducting interviews.
The role of a personal assistant varies greatly based on the industry you are working in. For example, in the legal field, personal assistants typically assist lawyers with research, writing documents, and filing court papers. In contrast, personal assistants in the medical field help doctors with patient care.
In addition to performing routine tasks, personal assistants often take part in special projects. This might include helping prepare presentations or creating marketing materials. Some employers hire personal assistants to conduct market research, while others use them to write press releases.
While most personal assistants work within an office setting, there are some who work remotely. If you are interested in becoming a remote PA, it is important to understand what your employer expects from you. You must be able to communicate effectively, remain organized, and maintain confidentiality.
What's the difference between a Personal Assistant and an Office Administrator?
A personal assistant is someone who works closely with one person. They are there to answer questions about daily life, schedule appointments, take notes, and organize tasks.
An office administrator is responsible for running the entire office, whether it’s a small team or a large corporation. This includes everything from managing payroll to making sure the building is clean.
Both positions require strong communication skills, since you’ll be communicating frequently with clients, colleagues, and superiors. You’ll also need excellent organizational skills and attention to detail.
What makes a good Personal Assistant?
A personal assistant needs to have a wide variety of skills including exceptional writing skills and clear communications skills. They need to be organized and detail-oriented. And they need to be able to multitask efficiently.
Hiring a remote assistant to take care of your administrative and customer service tasks could be a major help in your business life, giving you much more free time in your personal life. Platforms like DigiWorks are connecting business owners to vetted virtual assistants from around the world. Contact us today to find out more about virtual assistants and how they can make your life easier!
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About DigiWorks
DigiWorks is an easy-to-use platform that helps small businesses and start-ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage, and pay people from all countries. If you find an amazing virtual assistant from the Philippines, a content writer from Nigeria, or an operations manager from South Africa – manage and pay your entire team from one platform with no hassle.
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