DigiWorks

Hire Virtual ECommerce Assistant from

Scale your business with remote ECommerce Assistant from countries around the world including South Africa, Philippines, and Nigeria – all in one, easy-to-use platform.

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How it works

We’re making it super easy for you to hire amazing talented ECommerce Assistant from around the world!

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Hire

Find, interview, and hire amazing ecommerce assistant from around the world to scale your business via our platform.

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Manage

Manage contracts, team engagement, invoices, and feedback in one centralised platform.

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Pay

Pay your global team in 90+ countries in a single click without having to worry about the admin that comes with it.

Hire Ecommerce Assistant for Your Business

You’ll learn:

  • Elevate Your E-Commerce Success with DigiWorks
  • What Is a Virtual E-Commerce Assistant?
  • Key Benefits of an E-Commerce Assistant?
  • How a Virtual E-commerce Assistant Saves Small Business Owners Thousands

Ready to hire your ecommerce assistant?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

See what some of the amazing founders who love using our platform have to say.

Remodelmate

Logan Phillips (Head of Operations)

πŸ‡ΊπŸ‡Έ US
Drunk Yoga

Eli Walker (Founder)

πŸ‡ΊπŸ‡Έ US
Ovalz

Marvin Harris (Founder)

πŸ‡ΊπŸ‡Έ US
Maid Fantastic

Megan Fraser (Founder)

πŸ‡¨πŸ‡¦ Canada
BeCeBe

Janice Wong (Founder)

πŸ‡ΊπŸ‡Έ US
EcoFresh Solutions

Holly McKee (Founder)

πŸ‡³πŸ‡Ώ New Zealand

Maid in Bury

Elizabeth Sharpe (Founder)

πŸ‡¬πŸ‡§ UK

Elevate Your ECommerce Success with DigiWorks

It’s not straightforward to start and run a website-based company. Customer service, management of inventories, and product monitoring all have time-consuming and perhaps scary requirements. Virtual assistants are a practical solution to address these challenges, and DigiWorks specializes in connecting businesses with skilled e-commerce professionals. While other platforms offer virtual assistants, DigiWorks focuses on tailoring its services to e-commerce businesses.

As you know, when running an eCommerce business, the growth potential is endless, so the work never truly stops. We at DigiWorks are dedicated to your success since we understand how much work it takes to manage an online store. We also understand that hiring an in-house eCommerce assistant to share the workload isnΚΌt always practical, and busy store owners often lack the time to find the perfect candidate.

What Is a Virtual E-Commerce Assistant?

Simply put, an e-commerce assistant helps businesses manage their online stores and all e-commerce operations. In a world where customer experience and efficient operations are crucial, eCommerce assistants are invaluable for companies aiming to stay competitive.

So, what do e-commerce assistants do? These remote professionals help online store owners with various tasks, including product listings, order management, customer service, inventory management, marketing support, website updates, SEO optimization, technical support, social media management, brainstorming content strategy, and more. The e-commerce virtual assistants are highly skilled individuals with a keen eye for time management and growth! Whether you’re looking to streamline operations or improve customer satisfaction, a virtual right hand can help take your e-commerce platforms to the next level!

Key Benefits of an E-Commerce Assistant?

Streamline Operations and Save Time

Managing an online business can feel like juggling an endless to-do list – from updating product listings to tracking orders. Addressing this, an e-commerce assistant can work wonders by streamlining processes, leading to a more efficient operation of your business and inevitable sales growth.

Enhance Customer Service

Without fast, high-quality, effective communication with clients, a business is almost guaranteed to struggleβ€”especially in the e-commerce industry, where client communication forms the company’s backbone. E-commerce assistants have the relevant experience to deliver high-quality work in the customer service realm, efficiently handling inquiries, returns, complaints, and more with professionalism and care to keep your customers smiling. After all, happy customers are loyal customers!

Boost Product Administration

Working in the e-commerce sector requires constant monitoring of product listings, product management, database management, digital marketing, product descriptions, and email marketing. It’s like playing catch-up all the time. An eCommerce VA can relieve you of these and other time-consuming duties. By having someone keep up with industry trends on your behalf, customers’ shopping experiences will be improved, your store’s reputation will grow, and you’ll have more time to concentrate on other fascinating facets of your company – boosting sales performance and eCommerce business success.

Cost-Effective Scaling

As your business grows, so do your overheads. The hiring of a remote team is an affordable way to add an extra helping hand for time-consuming tasks without the overhead costs of full-time employees. Hiring remote help also gives you the freedom to choose the amount of support you need and only pay for what you need, which is wonderful.

Data-Based Insight

Additionally, with the aid of an eCommerce VA, companies may follow client behaviour, evaluate sales data and market trends, and create insightful reports. These data-driven strategies inform business decisions, optimizing performance and profitability so you can feel confident and make well-informed decisions with the support of solid data.

How a Virtual E-commerce Assistant Saves Small Business Owners Thousands

Suppose Tina just started her small eCommerce business called “TinaΚΌs Trendy Corner”, where she specializes in fashion apparel. Tina felt overwhelmed with responsibilities. This list of responsibilities grew as her online shop did – and so did the feeling of overwhelm. Not only did she feel overwhelmed, but after a day of work, Tina had no energy left for strategic growth, creative pursuits, or even spending highly desired quality time with her 2-year-old.

Because Tina could not afford to hire an assistant permanently at the time, she decided to hire a virtual eCommerce VA from DigiWorks. HereΚΌs how DigiWorks helped Tina:

  • The assistant took over the tedious administrative tasks of updating product listings, descriptions, and images across multiple platforms. This saved Tina about 20 hours a week, which she could reinvest into designing new collections and marketing strategies.
  • The assistant handled all customer inquiries, returns, complaints, and other related administrative tasks of Tina’s online shop. With this, TinaΚΌs Trendy Corner saw a 30% increase in customer satisfaction and repeat purchases.
  • The assistant helped streamline Tina’s business‘ order processing system. Tina avoided losing over $2,000 annually due to shipping errors and chargebacks, thanks to this efficiency.
  • The assistant managed inventory levels, ensuring that popular items were always in stock. By avoiding stock-outs and overstock situations, Tina avoided lost sales and unnecessary inventory expenses, saving an additional +-$5,000 annually.
  • All social media accounts were taken over by the assistant, who engaged followers and posted interesting content. As a result of this, Tina’s Trendy Corner’s internet visibility increased, and their website’s organic traffic increased by 15%β€”a boost in business performance that saved Tina significant amounts in advertising costs.
  • DigiWorks helped Tina to master the concept of time-blocking, allowing her time to work while also reserving energy for the thing that matters most in Tina’s life – being present for her daughter.

By offloading these tasks to her virtual assistant, Tina freed up time to focus on the exciting parts of her business – like dreaming up new collections and planning growth strategies. This shift allowed her to save almost $10,000 every single year!

For similar stories of how DigiWorkΚΌs e-commerce assistants transformed small businesses, click here.

Ready to hire your ecommerce assistant?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Hire. Delegate. Scale.

DigiWorks allows small businesses to scale and find top ecommerce assistant to manage remote teams. Hit your goals by removing the headache from hiring.

1. Get Matched Quickly

Choose the type of talent you need via our platform in minutes.

Get Matched Quickly
2. Review Top Talent

Our AI-powered matching tool curates a selection of profiles for you.

Review Top Talent
3. Onboard and Train

Onboard and train new team members with our academy tools.

Onboard and Train
4. Manage Remote Team

View feedback from team members and manage employee engagement.

Manage Remote Team
5. Delegate and Grow

Delegate tasks and start scaling your company faster.

Delegate and Grow
Get Matched Quickly Review Top Talent Onboard and Train Manage Remote Team Delegate and Grow

Meet our amazing talent from all over the world who are excited to join your team!

πŸ‡΅πŸ‡­πŸ‡ΏπŸ‡¦πŸ‡³πŸ‡¬πŸ‡΅πŸ‡°πŸ‡²πŸ‡Ύ

Daphney - Operations
πŸ‡ΏπŸ‡¦ South Africa
Antonio - Sales, Customer Service
πŸ‡²πŸ‡½ Mexico
Jonalou - Operations
πŸ‡΅πŸ‡­ Philippines
Yomi - Sales
πŸ‡³πŸ‡¬ Nigeria
Irish - Operations
πŸ‡΅πŸ‡­ Philippines
David - Sales
πŸ‡ΏπŸ‡¦ South Africa

Why Choose DigiWorks?

Quality VAΚΌs

DigiWorks provides superb Virtual Assistants VAs who are knowledgeable, trustworthy, and committed to making sure your company operates efficiently and that the values of your brand shine through in all they do. Which characteristics are most important to you in a virtual assistant? Let’s highlight those together!

Cost-Effective Solutions

At DigiWorks, we recognize that every dollar matters to small businesses. To avoid the high expenses of full-time staff, we provide flexible staffing solutions that let you select the degree of support required. This makes it a very cost-effective choice because you only pay for what you need. With DigiWorks, businesses have reported a 20% reduction in overhead costs when compared to hiring in-house assistants. Whether you’re a startup looking to optimize your spending or an established business aiming to keep overheads under control, DigiWorks’ cost-effective solutions give you the financial flexibility you need to expand and prosper. A clear win, don’t you think?

Quick Turnaround

Time is money! That’s why DigiWorks offers quick turnaround times. Consider having a trustworthy sidekick who is always willing to jump in and serve to update product listings, respond to client inquiries, create thorough reports, and assist with other time-consuming daily tasks. This means that your company continues to function well and that your clients are satisfied with the timely responses and fixes you provide.

Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.

Talent on our platform have worked at companies like

Shopify logo
Zignal Labs logo
Amazon logo
Nike logo
PayPal logo
Zalando logo

Our AI-driven platform helps you source, vet and manage top ecommerce assistants globally.

Thousands of ecommerce assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.

With our platform, you can easily review, choose and interview candidates based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!

Our awesome features

Payments, contracts, compliance - sorted.

Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.

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Onboard, train and manage your global remote team.

Empower your remote teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.

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Explore a world of talent, without borders.

More flexibility and freedom for small businesses and teams

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remote assistant for hotels
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