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Scale your business with Remote Administrative Assistants from countries around the world including South Africa, Philippines, and Nigeria – all in one, easy-to-use platform.
How it works
We’re making it super easy for you to hire amazing talented Remote Administrative Assistants from around the world!
Hire
Find, interview, and hire amazing remote talent from around the world to scale your business via our platform.
Manage
Manage contracts, team engagement, invoices, and feedback in one centralised platform.
Pay
Pay your global team in 90+ countries in a single click without having to worry about the admin that comes with it.
What a remote administrative assistant handles for your business
A remote administrative assistant takes the day-to-day admin off your plate, working in your tools and on the hours you agree. Through DigiWorks you interview candidates, choose who joins and manage their work, while DigiWorks handles the contract and payments.
- Inbox: sorting email, replying to routine messages and flagging what needs you
- Calendar: booking meetings, sending reminders and handling changes across time zones
- Data entry: keeping your CRM, spreadsheets and records accurate and up to date
- Documents: preparing reports, forms, proposals and meeting notes
- Invoices and expenses: sending invoices, logging receipts and following up on overdue payments
- Customer follow-up: answering enquiries, confirming bookings and keeping customers informed
- Research: finding suppliers, prospects and the information you need for decisions
Still comparing options? Read our guide to outsourced admin support, including what it costs and how it works.
What is the difference between a remote administrative assistant and a virtual assistant?
A remote administrative assistant is a virtual assistant who focuses on admin: email, scheduling, data entry and documents. If you also need specialist work such as bookkeeping or social media, include it in your brief so candidates are matched to it.
How does hiring a remote admin assistant through DigiWorks work?
Share your tasks, tools and hours. Candidates complete skills-based assessments before you meet them, you interview by video and choose who joins, and DigiWorks takes care of the contract and payments.
What is a work-from-home administrative assistant?
A work-from-home administrator is somebody who works remotely for an organization. They can work either as a full-time employee or part-time. Some administrators are paid hourly; others are salaried, meaning they receive a fixed amount of money each month. Hourly pay tends towards being less than salary.
Remote workers often set their own schedules and pick where they want to live, allowing them to balance work and personal life. Flexibility is one of the perks of working remotely.
Learn about Remote Administrative Assistant:
- Hiring A Remote Administrative Assistant
- What are the top responsibilities of a remote admin assistant?
- What is the difference between an administrative assistant and an executive assistant?
- Virtual Assistant Experience Requirements
- What is the average salary for a work-from-home administrative assistant?
- What other admin jobs can you do from home?
- Getting a job as a work-from-home admin assistant
Ready to build your remote team?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Hiring A Remote Administrative Assistant
Having a good remote administrative assistant means having someone who knows your company well. They are able to help with everything from scheduling meetings to answering questions about legal matters. This saves you money because you don’t have to pay for a full-time employee. You’ll also have access to someone who understands your business and how it works. Employees will feel like they’re part of a real office, even though they work remotely.
If you want to hire a remote administrative assistant, here are a few things to consider:
1. What Are Your Goals?
Before you start searching for an administrative assistant, think about why you need one. Do you simply need help keeping track of expenses or invoices? Or maybe you’d like to delegate some of your day-to-day responsibilities. Whatever your goals are, it will help determine what type of administrative assistant you need.
2. How Much Time Will You Spend Training Them?
The next thing you need to decide is whether you want to invest the time training your VA (virtual assistant.) While many people prefer to hire someone who already knows how to perform certain tasks, others feel more comfortable teaching someone else. Either way, you’ll need to factor in the amount of time you plan to dedicate to training your VA into your budget.
What are the top responsibilities of a remote admin assistant?
A virtual assistant can do many things for you, including helping you schedule meetings, keep track of emails, data entry tasks, and answer questions from potential clients about products and services. A virtual assistant can definitely handle administrative tasks like managing invoices and sending out receipts. But what exactly does a virtual assistant do? And how much responsibility does he or she take on? Here are some tasks/job duties that remote administrative employees can take care of in a business:
1. Scheduling Meetings
Remote assistants can help you schedule meetings, whether it’s with colleagues or clients. You might ask them to book a meeting room, coordinate a speaker, or find out where someone lives. Once you set up a meeting, a virtual assistant can send reminders and updates via email or text. If you want to add another person to the meeting, the assistant can make sure everyone is on the same page.
2. Managing Emails
If you use Gmail, Outlook, or any other web-based email client, a virtual assistant can help you organize your inboxes. Remote assistants can scan messages and flag important ones for you to read later. An assistant can also filter spam and delete unwanted messages. Depending on the size of your team, you might assign one person to each department or task. For example, you could have a marketing assistant, a product manager assistant, and a project manager assistant.
3. Customer Service and Customer Support
When customers contact you for assistance, a virtual assistant can field calls and chats. This includes answering basic questions such as “How do I sign up for my account?” or “I’m having trouble uploading photos.” An assistant can also offer additional information, such as providing instructions on how to fix a problem or troubleshooting tips.
4. Answering phone calls
Remote assistants are often seen answering phones and taking messages. Fielding all incoming phone calls as well as cold-calling or following up with potential clients via leads is a major task that remote employees can perform.
5. Responding to emails
Remote admin workers often work from home, making them ideal candidates for an email job role. They are responsible for responding to customer inquiries via email. In addition to providing accurate and timely replies, you must also make sure that each reply is well-written and professional. Here are some tips to help you write effective emails:
A. Write Your Emails Professionally
The best way to start writing an email response is to think about how you want it to sound. You don’t want to sound like you’re just copying and pasting someone else’s words into your email. Instead, craft a personalized response that includes your name, address, phone number, and signature.
B. Keep Your Subject Line Short & Sweet
Your subject line should be short and sweet. This helps customers know what your email is about without having to read the entire body of text. Make sure that your subject line is clear and concise. For example, “Help me fix my computer.”
C. Include Contact Information
Include the recipient’s full name, email address, and phone number. If possible, provide a physical mailing address as well. This ensures that your customers know where to send future correspondence.
6. Managing calendars
Administrative assistants often handle scheduling (schedule appointments), bookings and calendar management. They are responsible for organizing meetings, events, and appointments. This includes setting up meeting rooms, creating agendas, and planning travel arrangements.
What is the difference between an administrative assistant and an executive assistant?
An administrative assistant performs general tasks such as scheduling appointments, managing email, and answering phones for an entire organization. This person typically reports to the CEO or another member of the leadership team.
A remote executive assistant works directly under the authority of a senior manager. They are responsible for helping him or her manage his or her daily activities. These assistants assist executives with everything from travel arrangements to personal matters.
An executive assistant works directly under a senior manager. He or she helps them make decisions about important issues and gives their opinions. Executive assistants often work closely with human resources and legal departments.
Virtual Assistant Experience Requirements
Most virtual assistants are remote workers, so it’s hard to know exactly what they’re working on. You might think that just because they’re online doesn’t mean they’re actually working. But there are some things that make this different. Here are some requirements for your virtual assistant experience.
1. They must be able to multitask.
Your VA should be able to take care of several tasks at once without getting overwhelmed. If they can’t do this, they won’t be able to keep up with the workload.
2. They must have great organizational skills
If your VA isn’t organized, you’ll spend hours trying to find files and information. This is especially true if they aren’t keeping track of important documents like contracts and invoices.
3. They must be detail-oriented.
You want someone who can follow instructions and pay attention to small details. If they miss something, it could cost you money.
Remote assistants need to have a wide range of skills such as excellent communication skills, time management skills, administrative experience, experience with current technology, providing excellent services to clients and more.
What is the average salary for a work-from-home administrative assistant?
A remote administrative assistant makes an annual income of around $40,000. This figure includes both hourly wages and bonuses. While some assistants are paid less, others make up to $60,000 per year.
The amount earned varies depending on the type of job, experience level and location. For example, those working for large companies often receive better pay. Those working for small businesses usually earn less.
Your salary depends on many factors, such as the skills you possess and what the employer expects. If you want to increase your earnings, it’s important to develop professional skills and gain experience. You could try freelancing or volunteering to learn about different industries.
What other admin jobs can you do from home?
There are plenty of administrative positions out there that don’t require you to physically go into an office every day. You might even find yourself working remotely most of the time. If you’re interested in learning about some of the other admin jobs you could pursue, here are a few suggestions.
1. Virtual Assistant
A virtual assistant helps people run their businesses. They handle tasks like booking travel arrangements, managing email, answering customer questions, taking care of paperwork, creating spreadsheets, and much more. Depending on what type of business you’re running, a virtual assistant could be doing everything from handling social media posts to helping customers make purchases online.
2. Executive Assistant
An executive assistant works closely with someone who holds a high position in an organization. These assistants typically assist their bosses with things like meeting planning, event coordination, writing speeches, and making sure everyone stays organized. An executive assistant can also take over certain responsibilities while the boss is away. For example, he or she could act as a temporary CEO during a transition period.
3. Call Center Operator
If you enjoy talking to people, call centers could be a good fit for you. In fact, call center workers often start off as customer support representatives. As they gain experience, they move up to become supervisors or managers. Some companies offer training programs specifically designed to teach employees how to answer calls effectively.
Ready to build your remote team?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
Getting a job as a work-from-home admin assistant
A work-from-home administration assistants help businesses run smoothly. They answer phones, schedule meetings, and manage social media accounts. This includes things like responding to client inquiries, taking notes during calls, taking care of tasks (admin tasks and client services tasks), writing blog posts, database management and running administrative projects, and project management.
It does help if they have a reliable internet connection and a good grasp of assistant tasks, basic tasks and business programs.
The Digiworks platform offers access to completely vetted, high-quality remote administrative assistants from all over the world. Speak to us today to get connected to the most talented VAs.
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About DigiWorks
DigiWorks is an easy-to-use platform that helps small businesses and start-ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage, and pay people from all countries. If you find an amazing virtual assistant from the Philippines, a content writer from Nigeria, or an operations manager from South Africa – manage and pay your entire team from one platform with no hassle.
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