DigiWorks

Hire the Top 1% of Remote Medical Billers

Your trusted source for expert remote medical billers — perfect for clinics, private practices, and healthcare providers.

Trusted by 3,000+ businesses worldwide

Why Choose DigiWorks?

Faster Hiring

Get matched with top medical billers in under 72 hours. All candidates are pre-vetted for U.S. healthcare billing expertise, compliance, and communication skills.

Risk-Free Hiring

No upfront costs. Start with a free trial, and every hire comes with our replacement guarantee — so you only pay if you’re fully satisfied.

Build Real Teams

Your biller isn’t a freelancer on the side — they’re a dedicated teammate, trained in your systems, aligned with your clinic’s goals, and committed for the long term.

Optional Trial / Guarantee

Test a Medical biller on your workflow risk-free.

Service Breakdown

With DigiWorks, you’re not hiring a generalist—you’re hiring a trained specialist who knows healthcare billing inside and out.

Claims Management

Submitting claims to insurance providers promptly and accurately.

Coding Review

Ensuring procedures and diagnoses are coded correctly to reduce denials.

Follow-Up

Tracking unpaid claims and re-submitting if necessary.

Patient Billing

Managing patient invoices and collections with professionalism.

Denial Management

Identifying reasons for rejections and correcting errors.


Follow-Up

Recording payments from insurers and patients.

Video Customer Testimonials

DigiWorks | White Label SEO
Remodelmate

Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
DigiWorks | White Label SEO
Drunk Yoga
Eli Walker (Founder)
Wellness

Marketplace

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DigiWorks | White Label SEO
Ovalz
Marvin Harris (Founder)

Start Up

Marketplace

United States
DigiWorks | White Label SEO
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
DigiWorks | White Label SEO
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
DigiWorks | White Label SEO
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States

Founder Story

Rolphy

CEO (Founder)

Hi, I’m Rolphy!

Thanks for stopping by. My life hasn’t been a straight line — more like sharp turns, long nights, and a lot of trial and error.
I didn’t come from money or a perfect plan. I grew up scrappy, always trying to figure out how to create more with less. School wasn’t where I thrived — business and people were. I was that guy running side hustles while others were focused on homework.
Everything shifted in my early 20s. I had to figure out how to support myself and my family. That forced me into entrepreneurship — first with small service businesses, then building out processes, then realizing something bigger: most companies bleed time and money because they don’t know how to hire or manage remote teams.
That was my trigger moment. I went all-in on DigiWorks.
We’re building DigiWorks to be the most founder-first outsourcing partner in the world. Not just another “cheap VA agency.”
We’re talking:
Here’s the truth: I don’t just want DigiWorks to succeed. I want it to dominate.
I’m working 7 days a week, sacrificing everything else, because I believe this is bigger than me.
If you’re reading this, thanks for being part of the journey. You can always reach me directly at rolphy@teamdigiworks.com.
We’re just getting started.
— Rolphy

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Find Out How DigiWorks Helps Businesses Hire Contractors

See a Few of Our 45k+ Pre-vetted Candidates

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Top Talent, Transparent Compensation

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Virtual Medical Biller

(Entry Level)

Candidate Compensation

 $1,200 – $1,800 / month (Offshore talent via DigiWorks)

Virtual Medical Biller

(Mid-Level)

Candidate Compensation

$1,800 – $2,500 / month (Offshore talent via DigiWorks)

Senior Virtual Medical Biller / RCM Specialist

Candidate Compensation

$2,500 – $3,500 / month (Offshore talent via DigiWorks)
A virtual medical biller manages the entire medical billing and claims process remotely. This includes charge entry, claim submission, payment posting, denial management, insurance follow-ups, and patient billing. They ensure accurate reimbursements while helping healthcare providers maintain compliance and optimize cash flow.Using advanced social media management tools and social media management software, we develop a strategic approach to maximize audience engagement and business growth. Our social media marketing campaigns align with your overarching strategy and business goals for optimal results.

At Digiworks, we prioritize customer satisfaction and high-quality execution. Our expert social media team has hands-on experience managing social media efforts across various social media platforms. The assessment of social media performance happens through analytics with metrics and listening tools for obtaining practical insights. Detailed analytics and proper post scheduling enable us to respond quickly with meaningful interactions.

Yes! Digiworks helps companies build customized social media approaches that fulfill their unique business requirements. To create an effective social strategy our social media experts inspect social media activity and audience engagement levels and business success metrics. Whether you need a social media content calendar, social media marketing agency support, or digital marketing communications expertise, we provide valuable insights and relevant content. 

Through our social media management platform, we offer automated reports, custom reports, and seamless integration with Google Ads, Facebook Ads, Google Analytics, and Google Search Console to optimize your digital marketing efforts.

Digiworks has social media experts with years of practical experience across the social media sector through their social media management expertise. Experts at Digiworks use their knowledge to devise content posts while arranging publication dates and oversee online content distribution across multiple social channels. Their knowledge spans social media strategy, social content creation, and social media marketing campaigns. Moreover, they stay updated on the latest social media trends and utilize social media management tools to ensure optimal engagement with social media users and boost the overall social presence of our clients.

At Digiworks, we recognize the importance of reputation management in the digital age. Our social media specialists utilize social listening features and advanced tools to monitor online activity across social media networks. We operate actively to handle customer service through our efforts to answer negative assessments and responses to deliver quicker responses and better customer satisfaction. An implemented social media strategy enables us to build our clients’ Internet identity while converting customer opinions into business expansion knowledge.

Absolutely! Digiworks offers comprehensive social media analytics and social media performance reports. Our service generates comprehensive social media reports which monitor audience participation rates along with social campaign performances and social remarks. 

Our team monitors social media performance and schedules posts through Social Media Analytics tools and Google Analytics to achieve peak time engagement. Through these reports organizations gain specific knowledge about their social media approach which enables them to make better decisions for enhancing their social media advertising achievements and business outcomes.

Digiworks establishes a culture of open communication which enables full transparency during social media project management with our customers. Our team of social media professionals provides ongoing support by giving updates along with answer queries and manage collaboration on every project. We achieve audience engagement through smooth communication by employing sophisticated social media tools across multiple social media channels. 

Our software solution monitors social media performance metrics while handling profile supervision processes that keep clients constantly updated. Whether it’s social media content creation, social media posts, or implementing a social media strategy, we work closely with our clients to achieve their business success.

At Digiworks, we excel in handling all aspects of social media advertising. From social media marketing campaigns and digital advertising to creating actionable strategies and analyzing social media analytics, our team offers social media management and social media marketing expertise. Our social media marketing management center focuses on achieving innovative results and expands our audience reach to maintain customer satisfaction. 

Every marketing campaign receives tracking through Google Ads and Facebook Ads and Google Analytics which generates detailed analytics and custom reports. We aim to improve our social media methods so clients reach their marketing targets.

At Digiworks, we believe in offering flexibility to our clients. There are no long-term commitments required for our social media management services. We provide two options to our clients who can hire us through individual projects or subscribe to continuous social media management services. 

Our dedication to serving your requirements includes both our social media marketing strategies and our customized social media campaign solutions. The social media team remains fully prepared to deliver essential advice which supports your business growth and achievement.

FAQs

Stop Losing Revenue To Denied Claims And Admin Chaos.

Hire a DigiWorks Medical Biller Today — Start in 48 Hours

3,000+ Happy Customers And Counting

Capabilities of Medical Biller

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Capabilities of Medical Biller

Every healthcare practice has unique billing needs. DigiWorks’ virtual medical billers customize solutions to fit your workflow, payer mix, and patient volume. From charge entry to collections, our experts deliver tailored strategies that reduce claim denials and maximize revenue recovery.

End-to-End Revenue Cycle Management (RCM)

Managing the full claims lifecycle requires precision and consistency. Our billers handle:
By optimizing every step, we help practices improve cash flow and financial visibility.

Real-Time Claims Tracking & Reporting

Timely reimbursements depend on fast and accurate claims management. Our virtual billers leverage advanced EHR, clearinghouse, and billing platforms to track claims in real time, identify bottlenecks, and proactively resolve issues — keeping your revenue cycle running smoothly.

Insurance Verification & Prior Authorizations

Eligibility errors and missed authorizations are among the top causes of denied claims. DigiWorks’ billers manage insurance verification and prior authorizations to ensure patient coverage and streamline approvals before care is delivered, minimizing delays and revenue leakage

Specialized Billing for Diverse Medical Practices

Our virtual billers support multiple specialties, tailoring coding and billing processes to meet each provider’s unique requirements:
Whether you manage a solo practice or a multi-provider clinic, we adapt to your specialty’s specific needs.

Integration With Leading EHR & Billing Systems

Seamless integration accelerates billing efficiency. Our billers are proficient in major EHR, EMR, and billing platforms, including:
This ensures a smooth workflow between patient data, billing systems, and payer submissions.

HIPAA Compliance & Data Security

Patient privacy is non-negotiable. DigiWorks’ billers are trained in HIPAA regulations and implement strict data security protocols to safeguard PHI at every stage. We ensure secure data handling, encrypted communications, and 100% compliance with federal and payer-specific requirements.

Denial Management & Revenue Recovery

Claim denials cost U.S. healthcare providers billions each year. Our billers:
This proactive approach helps recover revenue faster and improve long-term financial performance.

Patient Billing & Payment Support

Medical billing isn’t just about insurance — patient communication is key. Our virtual billers handle patient statements, payment reminders, and outstanding balances with empathy and professionalism, improving collection rates without damaging patient relationships.

Performance Optimization Through Analytics

With data-driven reporting, our billers identify revenue opportunities and streamline workflows. We provide custom dashboards that track key billing metrics like:
Better visibility means better decision-making and faster cash flow.

Scalable Medical Billing Teams

As your practice grows, your billing needs evolve. DigiWorks provides on-demand scalability — from a single virtual biller to a full billing team supporting multiple providers, locations, and specialties. Whether you’re handling 50 claims per week or 5,000, we can scale seamlessly with you.

Ongoing Support, Training & Compliance Updates

Healthcare regulations and payer policies are constantly changing. DigiWorks’ virtual medical billers stay ahead of industry updates and receive ongoing training to ensure your practice remains compliant, efficient, and prepared for evolving reimbursement models.

A Step-By-Step Guide To Firing Someone Nicely

 Jul 3, 2022 • 12 min read

DigiWorks | A Step-By-Step Guide To Firing Someone Nicely

Firing an employee can be one of the most difficult news that a manager has to deliver. Whether it’s due to poor performance, legal issues, or any other number of reasons, letting someone go is never easy. This article will provide insight into how to handle employee termination nicely while still upholding professionalism and respect. With 10 best practices, you’ll have everything you need to know on how to handle this delicate situation with grace and poise.

You’ll learn:

  • What it means to fire someone
  • How to know it’s time to fire someone (and what to say)
  • What to say when firing an employee
  • How to fire someone nicely

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

What it Means to Fire Someone

Firing someone means that you are no longer offering them employment with your business. It can be due to poor performance, legal issues, or any other grounds for termination. Whether the employee is part-time or full-time, it is important to handle the situation professionally and respectfully. This means being clear and direct about why you’re making this decision, and making sure they understand what their next steps should be.

It also helps to provide resources such as outplacement services or job search assistance if appropriate. Firing someone can be a difficult process, but having a plan in place to help make it smoother and more respectful will ensure an amicable ending for both parties involved.

How to Know it’s Time to Fire Someone (and what to say)

Sometimes it can be difficult to know when to fire someone. If an employee is not performing up to expectations, or if they are engaging in unethical behavior, it may be time for them to go. Here are some common reasons that can indicate it’s time to move on:

1. Low performance

Low performance is a common issue in the workplace. When an employee is not meeting expectations, it can have a negative impact on productivity and morale. Employers should take proactive steps to address low performance issues, such as performance improvement plans like additional training or resources. If these efforts are unsuccessful, then it may be time to consider letting the employee go. It’s important to document any warnings or conversations about performance improvement so that you can provide clear evidence if necessary.

Taking the time to explain why their job performance is unsatisfactory and giving them the opportunity to make changes can help the employee understand their shortcomings and hopefully improve their work going forward.

2. Poor conduct

Poor conduct in the workplace can be difficult to deal with, but it’s important for employers to address it quickly and effectively. Whether it’s a behavior issue towards colleagues, inappropriate language, or simply not following company policy, poor conduct should not be tolerated. Employers should take the time to discuss any issues with the employee and provide clear expectations of your code of conduct. If an employee continues to demonstrate poor conduct after formal warnings, then employers may have no other option than to terminate their employment.

When firing an employee for this reason, it’s important to document the process and ensure that all relevant facts are presented accurately. This will help protect both the employer and the employee from future legal action.

DigiWorks | A Step-By-Step Guide To Firing Someone Nicely

3. Legal issues

In some cases, the employee’s actions may be so serious that they could result in legal issues. In these cases, it’s important to take action as soon as possible and document everything thoroughly. Before firing the employee, employers should make sure they have enough proof of the employee’s misconduct. If necessary, employers should consult with a lawyer to ensure that all appropriate steps are taken before terminating the employee.

When it comes to legal issues, it’s important for employers to maintain a professional attitude throughout the process and not say anything that could be construed as an admission of guilt or an accusation of wrongdoing. The employer should also provide the employee with a written notice outlining why they are being fired and any consequences they might face if they fail to comply with their terms of termination.

4. No-showing

Firing an employee who has no-showed can be a difficult task, as the employee is not available to have a conversation with. However, it is important to take action in order to maintain the integrity of your business and hold employees accountable. To do this, start by sending a warning letter to the employee’s last known address. This should explain that their no-show behavior is unacceptable and that they must respond within 24 hours or they will face termination.

If they still don’t respond, call their emergency contact if you have one. If this fails as well, then you can move forward with firing them without having to meet in person. Ultimately, make sure you document everything throughout the process so that it is legally sound and fair for both parties involved.

5. Not the right fit

Firing an employee who is not right for the role can be a difficult task. You don’t want to come off as too harsh, but you also need to make sure that they understand why they are being let go. The best approach is to be honest and compassionate when communicating with them.

Begin by informing them that it has been decided that their skill set does not match the job description and that it is in everyone’s best interest if they are released from the position. Let them know how much you appreciate their efforts and explain how this decision was made for the benefit of both parties involved. Provide resources about alternative employment opportunities so that they can find something more suitable for their expertise. Lastly, make sure to offer a severance package or reference letter if appropriate, as this will show your appreciation for their hard work and commitment to your organization.

6. Not enough work

Firing an employee due to lack of work can be a difficult decision. It’s important to make sure the employee understands why they are being let go, and to provide as much support and resources as possible during this transition period.

Begin by explaining that there is not enough work or cash flow for the number of employees on staff, and that their role must be eliminated. Make sure to emphasize that this decision was not based on their performance at all – it was a necessary change for the company. Offer to provide references or other resources for them to find new employment opportunities, and offer a severance package if appropriate. Let them know how much you value their contributions to your team and wish them luck with their future endeavors. Finally, before they leave, ensure that they have access to any unused vacation time or benefits they may have accrued while working with your organization.

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What to Say When Firing an Employee

Firing an employee is never easy, but it’s important to maintain a professional demeanor when doing so. Although difficult, remaining respectful and understanding during this process will help make the transition easier for both parties involved.

Don’t pass the buck

When it comes to firing an employee, the buck stops with you. As the business owner and leader, it’s your responsibility to manage these difficult situations. Don’t pass off the task to someone else who may not know the employee as well as you do, or who may lack the fortitude needed to handle a situation like this. Making sure to be respectful and understanding during this process will go a long way in helping make the transition easier for both parties involved.

Additionally, offering any support you can in helping them find new employment opportunities or providing references will show that you have their best interests in mind. Firing someone is never easy but as the leader of your organization, it’s important that you take ownership of these decisions and handle them with grace and professionalism.

Do it in person

When it comes to firing an employee, having the courage to do it in person is one of the most important aspects. As much as logistics and your safety permit, it’s best to fire someone in person. This allows you to have a dialogue with them and explain why they are being let go as well as provide any support you can in helping them find new employment opportunities or providing references. For remote teams, it’s best to schedule a private video meeting to discuss this sensitive matter.

Firing someone is never easy, but doing it in person shows that you respect them and their rights as an employee. Doing this helps create an environment where people feel safe to be honest about their experiences without fear of retribution or further harm.

Have a witness

When firing someone, it’s important to have a witness present. This could be another employee from the same company, a Human Resources representative, or even a legal representative. Having a witness allows for transparency and accountability during the firing process. This ensures that everything is done properly and ethically. Furthermore, having a witness also provides the employee being fired with someone to talk to about their experience and feelings, as well as provide them with any additional support or resources they may need after being fired.

Having a witness also serves as protection against any potential legal issues that could arise in the future, such as wrongful termination claims or discrimination allegations. All in all, having a witness present when firing an employee is essential for ensuring fairness and respect throughout the entire process.

Keep it respectful and brief

When firing an employee, it is important to keep the process respectful and brief. It’s not necessary or appropriate to go into detail about why you are terminating them or to make them feel bad for their performance. Instead, be clear and concise about why the decision was made and provide clear information on what will happen next. Make sure to emphasize that this is a business decision and not a personal one.

Furthermore, it is important to allow the employee to ask questions or express their feelings if they need to, but try to keep the conversation as short as possible in order to respect their time and dignity. Ultimately, ending an employment relationship is a difficult conversation to have, so it is important to communicate respectfully and be mindful of how you phrase things while still conveying your point clearly.

Consider everyone who is left and communicate

When firing an employee, it is important to consider everyone who is left in the organization and communicate clearly with them. It’s essential to let your other team members know that the decision was made for business reasons and not as a reflection of their work. Moreover, it’s important to provide clear information on what will happen next and how roles and responsibilities will change until a replacement is found. Furthermore, it’s best to address any potential concerns from your team so they understand their job security is intact.

Finally, focus on maintaining morale by emphasizing that everyone is still moving forward together and discussing the changes in a positive light. Ultimately, by taking all these steps into consideration, you can ensure that everyone feels comfortable with the situation at hand.

DigiWorks | A Step-By-Step Guide To Firing Someone Nicely

Conclusion - How To Fire Someone Nicely

Firing someone can be difficult, but it is important to do it in a respectful and compassionate way. Here are 10 best practices for firing an employee nicely:

  1. Give the employee advanced warning about the termination – Letting them know ahead of time allows them to prepare emotionally and mentally.
  2. Speak with them in private – This ensures that their privacy is respected, as well as any potential legal issues that may arise from firing someone in public.
  3. Acknowledge their contributions – Even if they are no longer employed, thank them for the work they have done and how it has helped your business succeed.
  4. Explain why they are being let go – Be honest about why you decided to take this course of action and explain the circumstances behind it in a clear manner.
  5. Provide resources for their transition – Offer resources such as job search sites, resume building services, or even referrals to other companies who may be hiring so that they can find new employment quickly.
  6. Don’t criticize or blame – Firing someone shouldn’t be used as an opportunity to criticize or assign blame; instead focus on professionalism and helping them move forward with their career in a positive light.
  7. Offer a severance package if possible – As an additional gesture of kindness, offering a severance package may help soften the blow of losing a job, particularly if they have been working at your company for several years or more.
  8. Allow time for questions – Make sure there is ample time left over at the end of the conversation for any questions or concerns they may have regarding their employment status or next steps moving forward after being

 

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

About DigiWorks

DigiWorks is an easy-to-use platform that helps small businesses and start ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage and pay people from all countries. If you find an amazing virtual assistant from Philippines, a content writer from Nigeria, or operations manager from South Africa – manage and pay your entire team from one platform with no hassle.

If you’re looking for a more affordable and sustainable option you might consider making use of a hiring platform like DigiWorks. Virtual assistant companies or platforms like DigiWorks are amazing as they not only match you with pre-vetted and assessed remote workers that can take care of all your business needs but they will also handle all onboarding and payroll needs as well.

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