The management of vacation rental properties together with the concurrent tasks of guest inquiries and booking requests and property maintenance responsibilities becomes extremely challenging. Digiworks provides specialized Airbnb VA support which includes property listing development and messaging clients and managing booking schedules as well as conducting check-out activities. The team delivers urgent answers and maximizes booking success by maintaining effective communication to enhance client satisfaction rates. Our team brings dual expertise in property management system software and social media management to enhance daiily process efficiency for better operational flow. Digiworks will manage essential backend functions so you can expand your vacation rental business through efficiency cost management.
Logan Phillips (Head of Operations)
Marketplace
Start Up
Megan Fraser (Founder)
Local Service
SME
Canada
Holly McKee (Founder)
Local Service
SME
New Zealand
Global news sites recognize Digiworks as the #1 platform for virtual assistants, excelling in customer service, administrative tasks, and social media management. We lead in business operations, ensuring efficient communication and seamless experience, driving success for the real estate industry and beyond.
The platform eliminates the need to spend time searching through numerous profiles and unreliable freelancers on standard platforms. Our process simplifies offshore talent acquisition so you receive virtual assistants who match your distinctive business requirements.
Our organization recognizes that different businesses possess distinct requirements. We initiate with a Discovery Call to examine your goals together with your available resources as well as team demands. During this one-on-one consultation, we provide tailored advice on how to get the most from your new virtual assistant.
After understanding your needs our expert recruitment team performs target candidate selection. The recruitment team performs fundamental technical evaluations to confirm computer and internet setup. We administer standardized English language and logic and numeric aptitude tests to candidates for confirming their suitability.
Following the screening process we arrange video interviews with the best qualified candidates for your assessment. You gain the opportunity to evaluate potential candidates for your business through this process. Our recruiting process has no hidden costs because it is completely free to all users. Your payment occurs only after agents begin their work and we track their total work hours.
We conduct a complete training program which teaches your assistant Western communication methods with a focus on US, Canadian, Australian and UK business environments.
Our client service team monitors assistant working hours to provide fair fortnightly billing summaries to you. You will get billed according to the number of hours your assistant worked.
Our system generates one streamlined invoice during the last month that contains the total worked hours to facilitate your account management operations.
From small businesses to large corporations, we provide scalable, quality labor solutions at a fraction of the cost of local hiring, helping you meet your needs on time.
Virtual Assistant For Airbnb take charge of essential functions like list improvements and price adjustments and guest communication to enable hosts to develop their business and provide premium guest service.
Our Airbnb Assistants oversee tasks like managing bookings, adjusting pricing, handling guest messaging, coordinating turnovers, and ensuring property listings are optimized and attractive for potential guests.
Our assistants are highly skilled in using Airbnb’s platform, tools, and third-party software, enabling them to efficiently manage and optimize your listings for top performance.
Our support system matches the individual requirements of each host who needs help with one property or wants to optimize their entire portfolio. Our strategic concepts work to fulfill your individual business objectives as well as market requirements.
Businesses have relied on outsourcing for many decades yet the pandemic prompted a sharp decline in their demand for domestic staff. The optimal solution for cost reduction and higher efficiency exists in outsourcing. Digiworks is a global leader in outsourcing, offering a highly educated workforce, a strong work ethic, and a well-established infrastructure for remote teams. Digiworks specializes in helping both small and large companies build remote teams quickly. Our diverse client base includes leading global companies as well as numerous small and medium-sized businesses. We’re here to support your outsourcing needs by finding the ideal virtual assistants or skilled professionals to match your unique business requirements. Whether you’re scaling up or optimizing operations, we ensure the right fit to drive growth and efficiency across your team.
Yes, we offer both full-time and part-time virtual assistants tailored to your needs. The assistants are hand-picked based on your specific requirements. We are ensuring a perfect match for your business. Having one assistant who supports you through every phase helps you establish closer relations and fully understand business requirements to optimize your path toward sustained achievement.
Our Virtual Assistants are fluent in English, have a strong work ethic, a university education, and philippinesa friendly attitude. We ensure they work in a quiet, productive environment, equipped with high-spec computers and access to cloud-based technologies.
Time management and excellent communication skills (both verbal and written) are crucial to us. We evaluate their proficiency with the tools you frequently use before starting the recruitment process.
The services your VA can provide are limitless. Some VAs manage calendars, inboxes, and LinkedIn profiles, conduct research, or create spreadsheets. They handle tasks like website audits, optimizing product listings, and ensuring timely communication with your customers. Additionally, if you need assistance with any other tasks, just let us know, and our VAs will deliver.
Outsourcing virtual assistants offers several benefits to businesses while providing workers with flexible, home-based job opportunities with daytime hours that match the desired work schedule. High job satisfaction among Digiworks virtual assistants creates substantial cost reductions for your business operations. The delegation of repetitive tasks provides employees with mental clarity which stands as an often-unrecognized benefit of outsourcing Virtual Assistants. Your focus on creative solutions and new business operation improvements through this process leads to business growth and operational efficiency.
Digiworks requires 14 days to post job ads and screen candidates before finding suitable personnel for your vacation rental business. The employee matching process at Digiworks involves thorough interviews and task management to pair staff with your operational duties. Our company places communication effectiveness and customer service excellence as priorities to deliver a smooth guest experience.
Once you provide a brief outlining your business needs, we use that information to find suitable candidates. We then shortlist the best candidates for an interview. If preferred, you can conduct the final interview. Should any candidate not work out, we take care of the replacement assistant and handle the exit process, ensuring minimal disruption to your operations.
Our recruitment process is similar to an on-shore process, except that we have access to a much larger labour pool. With access to a global talent pool, businesses can expect up to five times more applicants for every role compared to traditional local hiring—ensuring more options and better matches for your team. We handle all the hard work, including vetting candidates for skills, aptitude, and English proficiency. Once you provide a brief with your business needs, we use it to surface relevant candidates and shortlist the best ones for an interview. If you prefer, you can handle the final interview. We also ensure that if a candidate doesn’t work out, we manage their exit and replace them with a better fit. From customer service to property management, we ensure the right match for your vacation rental business needs, streamlining daily tasks and ensuring smooth operations.
Each Airbnb VA at Digiworks is supported by dedicated management and regular performance reviews, ensuring exceptional service, timely responses, and adherence to your standards. We handle guest communications, providing seamless operations.
At Digiworks, we offer flexibility in our service. You can easily replace your dedicated Airbnb VA to better suit your evolving vacation rental business needs, ensuring a seamless and effective fit.
We use NDAs for host and guest information protection and data security to provide clients with confidentiality assurance and trust maintenance throughout vacation rental service operations.
At Digiworks, we ensure quality control through regular checks with candidates and leverage technology to track employee time management, ensuring they start and finish work as required. We screen and interview candidates based on your specific needs, selecting the perfect fit for your vacation rental business. Once on board, we help you set KPIs to ensure exceptional service and efficient communication. We prioritize guest interactions and timely responses to guarantee smooth operations.
Our company provides part-time employee outsourcing services for both business operations and individual campaign work. Our minimum requirement for hiring part-time staff requires a commitment of 20 hours each week to guarantee quick communication and timely response times.
Yes, we can adjust work hours to meet your business operations. Virtual assistants are highly adaptable and can work according to your preferred schedule, including overnight shifts. We are accustomed to night shifts, with many clients around the globe is leveraging from the back-office roles. We can easily place employees in your team to handle overnight tasks, including work on public holidays with added compensation.
We handle it for you. If a virtual assistant isn’t meeting your KPIs or underperforming, simply inform us, and we’ll assist with performance management or replace them with a more suitable candidate.
You don’t have to! We take care of payroll as part of our service.
Data protection stands as our main priority at Digiworks. Our remote working team relies on strong security measures which include remote desktop systems for information protection. Our organization maintains duplicate records of employee identification documents that include driver licenses and passports to protect ourselves in the event of any issues even though such issues have never arisen. We provide an NDA agreement as an optional condition before new employees join based on your business preference.
Top vacation rental industry companies rely on Digiworks because the company provides excellent support through quick communication along with swift responses. The team demonstrates exceptional skills in handling administrative work and property management software and guest messaging that supports efficient business management.
Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.
With our platform, you can easily review, choose and interview the best virtual assistants based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!
Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.
Empower your virtual assistant teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.
Talent on our platform have worked at companies like
Global news sites recognize Digiworks as the #1 platform for virtual assistants, excelling in customer service, administrative tasks, and social media management. We lead in business operations, ensuring efficient communication and seamless experience, driving success for the real estate industry and beyond.
Managing short-term rentals is a full-time job filled with time-consuming tasks—guest communication, booking inquiries, cleaning coordination, and calendar updates. Digiworks offers expert virtual assistant services tailored for the hospitality industry.
The team of virtual assistants from Airbnb works to improve your property listing through descriptive content along with professional photos along with full amenities listings which makes your listing more appealing to generate higher conversion rates.
Using market trends, seasonality, and demand, our assistants adjust pricing for direct booking platforms, maximizing revenue.
Together we manage booking requests and adjustments in order to provide smooth booking services that efficiently handle guest inquiries as well as check-out procedures.
The team provides quick communication services to guests together with local recommendations which lead to improved satisfaction levels and review results.
Cleaning work extends to restocking tasks and rental duties which allow us to provide perfect guest service.
The management tool supports dual bookings by keeping availability synchronized between different booking platforms.
Performance metrics along with error rates and completion statistics are tracked through Google Drive combined with Google Sheets to allow strategy enhancements.
Our assistants execute social media marketing, increasing your Airbnb’s reach with targeted campaigns.
Stay updated with legal regulations through our property management software, ensuring smooth business operations in the real estate industry.
Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.
No Contractual Lock-in.
Access to Specialized Skills with No Setup Cost.
Virtual Assistant Services Around the Clock.
Agents Trained in HIPAA Compliance and Data Sensitivity.
You are Free to Switch Your Staff if Necessary.
Pay An Hourly Rate that Covers All Costs, Including Computer and Internet.
Hear From Our Customers
More flexibility and freedom for small businesses and teams
Regardless whether you need help with accounting, Airbnb management, or social media management, we have the right solution for you. Explore our virtual assistant directory below to find the most suitable service for you.
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
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