DigiWorks

Hire a Virtual Assistant for Insurance from

Running a successful insurance business requires both specialized knowledge and operational speed capabilities. At Digiworks, deliver professional help across an extensive range of tasks to agencies and agents and brokers within the insurance sector for policy management and claims processing and customer support. The support services of our virtual assistants help insurance professionals to enhance operations while improving customer satisfaction and allowing them to dedicate their time to sales activities and advisory roles. The offshore professionals in our team support insurance companies through specialized services at affordable rates while understanding their market-specific needs.

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Thousands of Companies trust DigiWorks for Hiring a Virtual Assistant for Insurance

Focusing on becoming the world’s largest outsourcing company Digiworks achieved recognition as the leading platform for virtual assistant hiring.

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Steps to Hiring a Virtual Assistant for Bookkeeping

How to Hire a Virtual Assistant with Ease?

End your practice’s time spent on generic platforms where you waste effort searching through many profiles of unreliable freelancers. We automate offshore staffing procedures to pair your practice with precisely the virtual assistant it requires.

Our company acknowledges that each business requires distinct operational specifications. The consultation process includes individual calls for understanding your objectives and resource needs to develop specific advice for offshore team optimization.

Establish a strong brand image by providing dependable customer service alongside industrial customer inquiry management. Digiworks handles customer inquiries and responds to both reviews and negative feedback practices on Amazon Seller Central to fortify seller feedback ratings while promoting customer dedication.

After thoroughly screening and shortlisting the best candidates, we arrange a video interview for you to meet them directly. Our recruitment process is entirely free of charge with no obligations; we only bill once agents begin working and for the hours they log.

We provide a full-day training session to ensure your offshore team is familiar with Western communication practices, including customer interactions from regions like Australia, the US, Canada, and the UK.

Digiworks’ Client Services Team keeps track of work hours and sends you bi-weekly timesheet summaries for your convenience. You are only billed for the hours logged by agents.

At the end of each month, we compile the total hours worked and provide you with a straightforward invoice for the accumulated time.

Frequently Asked Questions

From small business owners to large multinational corporations, we assist in scaling and providing top-notch labor solutions on schedule and at a fraction of the cost of hiring locally.

A virtual assistant for insurance services can execute numerous tasks which include policy administration together with claims management alongside customer service activities as well as document processing and regulatory work and product inquiry alongside sales help and appointment booking and payment handling.

A Virtual Assistant dramatically enhances insurance agency operations by handling administrative work while upgrading client support and sales performance and regulatory compliance to free insurance staff for key activities.

The Virtual Assistants at our company receive ongoing training to stay informed about insurance regulations and products and they maintain comprehensive product knowledge.

Virtual Assistants manage sensitive data with the highest level of security, following strict data protection guidelines to ensure all client information is safeguarded and fully compliant with privacy laws.

Outsourcing has been an industry staple for years, but since the Covid-19 pandemic, the need for in-house staff has decreased significantly. The outsourcing solution provides businesses with an optimal answer to lower operational expenses while enhancing operational effectiveness. Digiworks demonstrates exceptional status as one of the primary locations for outsourcing service because it features a well-trained workforce alongside robust remote infrastructure and dedicated employee conduct. Digiworks specializes in helping businesses—both large and small—build remote teams quickly and efficiently.

Our team provides both part-time and full-time Virtual Assistant positions which enable you to pick exclusive or part-time assistance according to your needs. Your assistants go through a thorough selection process to fulfill your individual business needs. Your journey with Digiworks gets supported by a sole VA who stays with you to let you create robust business connection and fully comprehend your company requirements.

At Digiworks, we prioritize candidates with excellent English skills, a strong work ethic, university education, and a friendly attitude. We also ensure they have a quiet workspace, high-performance computers, and access to cloud technologies.

Our services cover a wide range of espertise, and one key quality we seek is exceptional time management to ensure tasks are completed swiftly with effective communication, both verbal and written. Before starting our recruitment, we assess candidates’ familiarity with the tools you frequently use.

Digiworks presents numerous benefits when companies outsource their virtual assistance needs. Our virtual assistants strongly excel at virtual assistant work because this arrangement enables them to perform their tasks at home avoiding daily traffic problems while maintaining their traditional work hours. At Digiworks, we observe that virtual assistants tend to report high levels of job satisfaction. The most notable benefit to you, however, is the significant cost savings, which can fuel the growth of your business.

On average, it takes Digiworks about 14 days to post a job ad, carefully screen candidates, conduct interviews, and integrate them into your team. We take pride in ensuring that we match the right employee with your business.

The hiring process mirrors that of local recruitment, but the talent pool is significantly larger due to access to a broader population.

Every position we advertise in our company enables us to reach up to five times the number of applicants among its population exceeding 100 million. We take charge of candidate screening to evaluate their English fluency aptitude and technical abilities.

Our Digiworks’ Virtual Insurance Assistants deliver adaptable help for personal and commercial insurance demands through their expertise in both sectors.

Virtual assistant for insurance remain updated on industry changes through their dedication to continuous learning and their attendance of webinars and their subscription to relevant publications to provide the latest and most beneficial support.

We ensure to use tools similar to top insurance management companies with a combination of CRM software alongside document management systems and scheduling tools and industry-specific software applications for efficient task management in their operations.

For insurance businesses to successfully integrate virtual assistance the needs assessment must be followed by defining precise objectives alongside creating optimized communication systems and workflow processes to guarantee proper support.

Our recruitment team continuously checks in with candidates, and we utilize technology to monitor employee work hours, ensuring they start and finish on time without exceeding your budget. Digiworks screens and interviews candidates based on your needs, selecting the ideal fit for your business. You can establish KPIs once the employee joins your team.

We help businesses procure part-time virtual assistants for both their organizations and specific tasks. The minimum time commitment stands at 20 hours per week. Our contractor minimum requirement stands at 20 weekly hours.

Yes, we can inform candidates about your business’s preferred working hours. Our employees are highly adaptable and can work according to your needs.
As many businesses operate across different time zones, night shifts have become a common and practical option for back-office support roles. We can definitely assign employees work overnight, and they are also available to work on public holidays with additional pay!

We handle this for you. If an employee is underperforming or not meeting your KPIs, simply let us know. We’ll assist in managing their performance, or if necessary, we’ll replace them promptly.

You don’t have to! We take care of payroll as part of our service.

Our organization continues to protect your data security through remote work operations for staff members. We can develop further security systems with remote desktop functions when you need to manage sensitive information. The company reserves employee identification documents for security needs so that they can respond appropriately in case of incidents. Customers can be confident because such security incidents never transpired at our organization.

Insurance acts as one of the many prominent customers who depend on Digiworks for their virtual assistant needs. The team at Digiworks provides advanced insurance claims management alongside policy administration and insurance client communication processes which enables agents and offices to save time through increased operational efficiency.

We find you the top 1% of virtual assistants globally for a fraction of the cost.

Thousands of virtual assistants globally go through DigiWorks’ skills based assessments. Our AI powered matching tool will then match candidates on factors to eliminate hiring bias.

With our platform, you can easily review, choose and interview the best virtual assistants based on your needs. Work remotely with your selected candidate. Choose your new team member based on skills!

Our awesome features

Work with someone you can trust.

Navigating international payments, hr, and legal aspects for global remote teams is difficult. Our platform allows you to pay a subscription payment per talent and is built to ensure things follow the rules and you can work with your remote team safely.

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Onboard, train and manage your global remote virtual assistant team.

Empower your virtual assistant teams with training, employee engagement, performance, development tools, and tracking features to fuel positive culture globally.

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Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.

Talent on our platform have worked at companies like

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Optimize Your Insurance Services with Skilled Virtual Assistance

The Virtual Insurance Assistants at Digiworks are remote professionals trained to handle the unique and time-consuming tasks of the insurance industry. Our virtual assistant services support insurance agency owners by streamlining administrative tasks, scheduling appointments, managing client communications, and processing insurance documentation with precision and compliance. These virtual assistant insurance experts handle a wide range of responsibilities, including policy comparisons, insurance quotes, policy documents, endorsement processing, and claims management. Whether it’s application processing, policy inquiries, carrier portal usage, or outbound sales calls, our virtual professionals ensure a 24-hour turnaround time.

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Policy Administration & Renewals

Digiworks specialize in policy renewal administration which maintains clients’ insurance policies up to date and arranged efficiently. Our virtual assistant for insurance supervise policy renewal administration by communicating renewal notices to clients as well as managing documentation to maximize insurance management processes.

Claims Handling & Assistance

Virtual Insurance Assistants from our company handle complete claims processes by providing assistance throughout the entire claims journey from socialization to follow-ups and settlement completion. The staff uses their detailed expertise to optimize processes along with reduced waiting periods that yields superior client satisfaction.

Customer Support & Inquiry Handling

The Virtual Assistants successfully answer multiple customer inquiries by offering convenient practical solutions. The department offers policy solutions to clients and helps with claims processing as well as providing professional support to all customers.

Documentation Management & Compliance

Virtual assistant for insurance follow industry regulations and maintain documentation expertise while upholding compliance standards. The team organizes records according to standards that protect the interests of both clients and agencies.

Insurance Market Research

Virtual Assistants perform extensive research about insurance products coupled with market trends along with competitive offerings. The data-based research of Virtual Assistants enables insurance representatives to make better decisions through updated information while strengthening their advisory capabilities.

Sales Assistance & Lead Development

The Virtual Insurance Assistants operate to generate leads and bolster sales efforts as part of their roles for sales acceleration. Virtual Insurance Assistants identify prospective clients and handle client inquiries to assist the sales staff in promoting business expansion.

Scheduling & Calendar Coordination

Virtual assistant for insurance from our company regulate appointment bookings as well as calendar scheduling to help agents and brokers maintain organized time management systems. Our optimized management system improves productiveness as well as enables clear client interactions and effective follow-up communications.

Billing Assistance & Payment Processing

Payment processing and billing inquiries function as part of the management responsibilities for our Insurance Agents Virtual Assistant program. We perform procedures which increase both accuracy levels and operational speed in the financial processes of the insurance agency.

Tailored Solutions for Insurance Agencies

Our solutions are specifically tailored to fulfill the exclusive requirements of insurance agencies. Our Virtual Insurance Assistants perform targeted support in any workflow and specialized task because of their ability to adapt to unique needs.

Meet our amazing virtual assistants from all over the world who are excited to join your team!

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Daphney - Operations
🇿🇦 South Africa
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Antonio - Sales, Customer Service
🇲🇽 Mexico
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Jonalou - Operations
🇵🇭 Philippines
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Yomi - Sales
🇳🇬 Nigeria
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Irish - Operations
🇵🇭 Philippines
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David - Sales
🇿🇦 South Africa

One-Week No Risk Trial Period

Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.

Unlock the Benefits of Outsourcing with DigiWorks

No Contractual Lock-in.

Access to Specialized Skills with No Setup Cost.

Virtual Assistant Services Around the Clock.

Agents Trained in HIPAA Compliance and Data Sensitivity.

You are Free to Switch Your Staff if Necessary.

Pay An Hourly Rate that Covers All Costs, Including Computer and Internet.

Hear From Our Customers

Businesses are using DigiWorks to grow

Explore a world of talent, without borders.

More flexibility and freedom for small businesses and teams

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Virtual Assistant Service Directory

Regardless whether you need help with accounting, Airbnb management, or social media management, we have the right solution for you. Explore our virtual assistant directory below to find the most suitable service for you.

  • Insurance Virtual Assistant
  • Property Management Virtual Assistant
  • Dental Virtual Assistant
  • eBay Virtual Assistant
  • Shopify Virtual Assistant
  • Call Center Virtual Assistant
  • VA for Executives
  • VA for SEO
  • Real Estate Virtual Assistant
  • Small Business Virtual Assistant
  • Sales Virtual Assistant
  • Legal/Lawyers Virtual Assistant
  • Social Media Virtual Assistant
  • Bookkeeping Virtual Assistant
  • Amazon Virtual Assistant
  • Airbnb Virtual Assistant
  • Personal Virtual Assistant
  • Marketing Virtual Assistant
  • Data Entry Virtual Assistant
  • Customer Service Virtual Assistant
  • eCommerce Virtual Assistant

Ready to Hire Your Virtual Assistant?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Get In Touch

Have questions about pricing, plans, or our services? Fill out the form and we will be in touch shortly.

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