DigiWorks is a remote hiring leader – having developed affordable practices and platforms to suit business owners and ensure that they make a game-changing solution one of their standout features.
Hire the Top 1% of Remote Medical Billers
Your trusted source for expert remote medical billers — perfect for clinics, private practices, and healthcare providers.
- Freelance contractors
- Full-time roles
- Global teams
Trusted by 3,000+ businesses worldwide
Why Choose DigiWorks?
Faster Hiring
Get matched with top medical billers in under 72 hours. All candidates are pre-vetted for U.S. healthcare billing expertise, compliance, and communication skills.
Risk-Free Hiring
No upfront costs. Start with a free trial, and every hire comes with our replacement guarantee — so you only pay if you’re fully satisfied.
Build Real Teams
Your biller isn’t a freelancer on the side — they’re a dedicated teammate, trained in your systems, aligned with your clinic’s goals, and committed for the long term.
Service Breakdown
With DigiWorks, you’re not hiring a generalist—you’re hiring a trained specialist who knows healthcare billing inside and out.
Claims Management
Submitting claims to insurance providers promptly and accurately.
Coding Review
Ensuring procedures and diagnoses are coded correctly to reduce denials.
Follow-Up
Tracking unpaid claims and re-submitting if necessary.
Patient Billing
Managing patient invoices and collections with professionalism.
Denial Management
Identifying reasons for rejections and correcting errors.
Follow-Up
Recording payments from insurers and patients.
Video Customer Testimonials
Remodelmate
Logan Phillips (Head of Operations)
Start Up
Marketplace
United States
Remodelmate
Logan Phillips (Head of Operations)
Start Up
Marketplace
United States
Remodelmate
Logan Phillips (Head of Operations)
Start Up
Marketplace
United States
Remodelmate
Logan Phillips (Head of Operations)
Start Up
Marketplace
United States
Founder Story
Rolphy
CEO (Founder)
Hi, I’m Rolphy!
Thanks for stopping by. My life hasn’t been a straight line — more like sharp turns, long nights, and a lot of trial and error.
I didn’t come from money or a perfect plan. I grew up scrappy, always trying to figure out how to create more with less. School wasn’t where I thrived — business and people were. I was that guy running side hustles while others were focused on homework.
Everything shifted in my early 20s. I had to figure out how to support myself and my family. That forced me into entrepreneurship — first with small service businesses, then building out processes, then realizing something bigger: most companies bleed time and money because they don’t know how to hire or manage remote teams.
That was my trigger moment. I went all-in on DigiWorks.
We’re building DigiWorks to be the most founder-first outsourcing partner in the world. Not just another “cheap VA agency.”
We’re talking:
- Top 2% of vetted offshore talent.
- System-driven hiring + onboarding that actually works.
- A partner who gets it because I’m in the trenches building my own companies too.
Here’s the truth: I don’t just want DigiWorks to succeed. I want it to dominate.
- I want to take DigiWorks from $0 to $100M ARR.
- I want to build generational wealth for my team and partners.
- I want founders to look back and say, “DigiWorks is the reason my company scaled.”
I’m working 7 days a week, sacrificing everything else, because I believe this is bigger than me.
If you’re reading this, thanks for being part of the journey. You can always reach me directly at rolphy@teamdigiworks.com.
We’re just getting started.
— Rolphy
Find Out How DigiWorks Helps Businesses Hire Contractors
See a Few of Our 45k+ Pre-vetted Candidates
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Video Customer Testimonials
Top Talent, Transparent Compensation
We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.
Virtual Medical Biller
(Entry Level)
- Bachelor’s degree or diploma in Medical Billing, Healthcare Administration, or related field
- 1–2 years of medical billing experience
- Basic knowledge of ICD-10, CPT, and HCPCS coding
- Familiarity with EHR/EMR systems like Kareo, DrChrono, or AdvancedMD
- Experience submitting claims and posting payments
- Strong attention to detail and ability to meet deadlines
Candidate Compensation
$1,200 – $1,800 / month (Offshore talent via DigiWorks)
Virtual Medical Biller
(Mid-Level)
- Degree in Healthcare Administration, Medical Billing, or Accounting
- 3+ years of U.S. medical billing experience
- Skilled in full-cycle billing: charge entry → claims submission → payment posting → denial resolution
- Proficient in EHR and clearinghouse platforms like Athenahealth, PracticeSuite, or Kareo
- Strong understanding of HIPAA compliance, payer policies, and insurance guidelines
- Comfortable managing 100–200 claims per week
- Excellent problem-solving skills and ability to work independently
Candidate Compensation
$1,800 – $2,500 / month (Offshore talent via DigiWorks)
Senior Virtual Medical Biller / RCM Specialist
- Advanced certification preferred: CMRS, CPB, or CPC
- 5+ years of medical billing and revenue cycle management experience
- Deep knowledge of ICD-10/CPT coding, payer contracts, Medicare/Medicaid billing, and appeals
- Proven track record of reducing claim denials and improving collection rates
- Experience leading denial analysis, reporting, and revenue optimization strategies
- Expertise with EHR/EMR systems, clearinghouses, and claims dashboards
- Ability to train junior billers and manage billing team operations
Candidate Compensation
$2,500 – $3,500 / month (Offshore talent via DigiWorks)
What does a virtual medical biller do?
A virtual medical biller manages the entire medical billing and claims process remotely. This includes charge entry, claim submission, payment posting, denial management, insurance follow-ups, and patient billing. They ensure accurate reimbursements while helping healthcare providers maintain compliance and optimize cash flow.Using advanced social media management tools and social media management software, we develop a strategic approach to maximize audience engagement and business growth. Our social media marketing campaigns align with your overarching strategy and business goals for optimal results.
Why should I hire a virtual medical biller instead of an in-house biller?
At Digiworks, we prioritize customer satisfaction and high-quality execution. Our expert social media team has hands-on experience managing social media efforts across various social media platforms. The assessment of social media performance happens through analytics with metrics and listening tools for obtaining practical insights. Detailed analytics and proper post scheduling enable us to respond quickly with meaningful interactions.
Are DigiWorks’ virtual medical billers trained in U.S. healthcare billing standards?
Yes! Digiworks helps companies build customized social media approaches that fulfill their unique business requirements. To create an effective social strategy our social media experts inspect social media activity and audience engagement levels and business success metrics. Whether you need a social media content calendar, social media marketing agency support, or digital marketing communications expertise, we provide valuable insights and relevant content.
Through our social media management platform, we offer automated reports, custom reports, and seamless integration with Google Ads, Facebook Ads, Google Analytics, and Google Search Console to optimize your digital marketing efforts.
How does DigiWorks ensure HIPAA compliance and data security?
Digiworks has social media experts with years of practical experience across the social media sector through their social media management expertise. Experts at Digiworks use their knowledge to devise content posts while arranging publication dates and oversee online content distribution across multiple social channels. Their knowledge spans social media strategy, social content creation, and social media marketing campaigns. Moreover, they stay updated on the latest social media trends and utilize social media management tools to ensure optimal engagement with social media users and boost the overall social presence of our clients.
What billing software and EHR systems can DigiWorks’ billers work with?
At Digiworks, we recognize the importance of reputation management in the digital age. Our social media specialists utilize social listening features and advanced tools to monitor online activity across social media networks. We operate actively to handle customer service through our efforts to answer negative assessments and responses to deliver quicker responses and better customer satisfaction. An implemented social media strategy enables us to build our clients’ Internet identity while converting customer opinions into business expansion knowledge.
How much does it cost to hire a virtual medical biller through DigiWorks?
Absolutely! Digiworks offers comprehensive social media analytics and social media performance reports. Our service generates comprehensive social media reports which monitor audience participation rates along with social campaign performances and social remarks.
Our team monitors social media performance and schedules posts through Social Media Analytics tools and Google Analytics to achieve peak time engagement. Through these reports organizations gain specific knowledge about their social media approach which enables them to make better decisions for enhancing their social media advertising achievements and business outcomes.
Can DigiWorks provide multiple virtual medical billers if my practice grows?
Digiworks establishes a culture of open communication which enables full transparency during social media project management with our customers. Our team of social media professionals provides ongoing support by giving updates along with answer queries and manage collaboration on every project. We achieve audience engagement through smooth communication by employing sophisticated social media tools across multiple social media channels.
Our software solution monitors social media performance metrics while handling profile supervision processes that keep clients constantly updated. Whether it’s social media content creation, social media posts, or implementing a social media strategy, we work closely with our clients to achieve their business success.
How do you match us with the right virtual medical biller?
At Digiworks, we excel in handling all aspects of social media advertising. From social media marketing campaigns and digital advertising to creating actionable strategies and analyzing social media analytics, our team offers social media management and social media marketing expertise. Our social media marketing management center focuses on achieving innovative results and expands our audience reach to maintain customer satisfaction.
Every marketing campaign receives tracking through Google Ads and Facebook Ads and Google Analytics which generates detailed analytics and custom reports. We aim to improve our social media methods so clients reach their marketing targets.
How quickly can I get started with a DigiWorks virtual medical biller?
At Digiworks, we believe in offering flexibility to our clients. There are no long-term commitments required for our social media management services. We provide two options to our clients who can hire us through individual projects or subscribe to continuous social media management services.
Our dedication to serving your requirements includes both our social media marketing strategies and our customized social media campaign solutions. The social media team remains fully prepared to deliver essential advice which supports your business growth and achievement.
FAQs
Stop Losing Revenue To Denied Claims And Admin Chaos.
Hire a DigiWorks Medical Biller Today — Start in 48 Hours
3,000+ Happy Customers And Counting
Dr. Amanda Lee
Founder & Primary Care Physician — Horizon Family Clinic
We were drowning in delayed reimbursements and denied claims. DigiWorks helped us hire two exceptional virtual medical billers who streamlined our entire revenue cycle. Within 60 days, our collections improved by 35%. I wish we’d made the switch sooner!
Horizon Family Clinic
Delivering personalized care to over 2,000 patients monthly.
Jose L.
Sr. Payroll Specialist from...
Mental health billing can be complex, but DigiWorks matched us with specialists who understood our payer mix and compliance needs. They now handle everything from eligibility checks to denial management, and we’ve seen a significant drop in rejected claims.
Starlight Behavioral Health
Supporting communities with quality behavioral and mental health services.
Sarah Johnson
Practice Manager — Peak Orthopedics
Before DigiWorks, we struggled to keep up with high claim volumes across multiple providers. Our new virtual medical billing team integrated seamlessly with Athenahealth and helped reduce our A/R days from 48 to just 23. The ROI has been outstanding.
Peak Orthopedics
Leading provider of orthopedic care and sports medicine.
Raj Patel
CEO — NovaCare Urgent Clinics
We hired three virtual medical billers through DigiWorks, and they’ve been a game-changer. From handling thousands of weekly claims to ensuring HIPAA compliance, the team’s professionalism and accuracy have exceeded expectations
NovaCare Urgent Clinics
Operating six urgent care centers serving over 25,000 patients annually.
Raj Patel
CEO — NovaCare Urgent Clinics
We hired three virtual medical billers through DigiWorks, and they’ve been a game-changer. From handling thousands of weekly claims to ensuring HIPAA compliance, the team’s professionalism and accuracy have exceeded expectations
Horizon Family Clinic
Delivering personalized care to over 2,000 patients monthly.
Capabilities of Medical Biller
We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.
Capabilities of Medical Biller
Every healthcare practice has unique billing needs. DigiWorks’ virtual medical billers customize solutions to fit your workflow, payer mix, and patient volume. From charge entry to collections, our experts deliver tailored strategies that reduce claim denials and maximize revenue recovery.
End-to-End Revenue Cycle Management (RCM)
Managing the full claims lifecycle requires precision and consistency. Our billers handle:
- Charge capture & entry
- Claims submission & follow-ups
- Payment posting & reconciliation
- Denial management & appe
- Patient invoicing & collections
By optimizing every step, we help practices improve cash flow and financial visibility.
Real-Time Claims Tracking & Reporting
Timely reimbursements depend on fast and accurate claims management. Our virtual billers leverage advanced EHR, clearinghouse, and billing platforms to track claims in real time, identify bottlenecks, and proactively resolve issues — keeping your revenue cycle running smoothly.
Insurance Verification & Prior Authorizations
Eligibility errors and missed authorizations are among the top causes of denied claims. DigiWorks’ billers manage insurance verification and prior authorizations to ensure patient coverage and streamline approvals before care is delivered, minimizing delays and revenue leakage
Specialized Billing for Diverse Medical Practices
Our virtual billers support multiple specialties, tailoring coding and billing processes to meet each provider’s unique requirements:
- Primary Care & Family Medicine
- Behavioral & Mental Health
- Orthopedics & Physical Therapy
- Surgery & Anesthesia
- Radiology & Imaging
- Dental, Vision & Other Allied Health Practices
Whether you manage a solo practice or a multi-provider clinic, we adapt to your specialty’s specific needs.
Integration With Leading EHR & Billing Systems
Seamless integration accelerates billing efficiency. Our billers are proficient in major EHR, EMR, and billing platforms, including:
- Kareo
- Athenahealth
- DrChrono
- AdvancedMD
- PracticeSuite
- Epic & Cerner (for enterprise practices)
This ensures a smooth workflow between patient data, billing systems, and payer submissions.
HIPAA Compliance & Data Security
Patient privacy is non-negotiable. DigiWorks’ billers are trained in HIPAA regulations and implement strict data security protocols to safeguard PHI at every stage. We ensure secure data handling, encrypted communications, and 100% compliance with federal and payer-specific requirements.
Denial Management & Revenue Recovery
Claim denials cost U.S. healthcare providers billions each year. Our billers:
- Investigate root causes of denials
- Correct coding and eligibility errors
- Resubmit claims quickly
- Appeal unjust rejections
- Track patterns to prevent future issues
This proactive approach helps recover revenue faster and improve long-term financial performance.
Patient Billing & Payment Support
Medical billing isn’t just about insurance — patient communication is key. Our virtual billers handle patient statements, payment reminders, and outstanding balances with empathy and professionalism, improving collection rates without damaging patient relationships.
Performance Optimization Through Analytics
With data-driven reporting, our billers identify revenue opportunities and streamline workflows. We provide custom dashboards that track key billing metrics like:
- Clean claim rates
- Denial percentages
- Days in accounts receivable (A/R)
- Payer-specific performance
- Track patterns to prevent future issues
Better visibility means better decision-making and faster cash flow.
Scalable Medical Billing Teams
As your practice grows, your billing needs evolve. DigiWorks provides on-demand scalability — from a single virtual biller to a full billing team supporting multiple providers, locations, and specialties. Whether you’re handling 50 claims per week or 5,000, we can scale seamlessly with you.
Ongoing Support, Training & Compliance Updates
Healthcare regulations and payer policies are constantly changing. DigiWorks’ virtual medical billers stay ahead of industry updates and receive ongoing training to ensure your practice remains compliant, efficient, and prepared for evolving reimbursement models.
Hire Live Chat Agents From Nigeria Vietnam Mexico South Africa Philippines
Receive an affordable, all-in-one ticketing solution for your company through DigiWorks. Our team will ensure a favourable and effective customer experience – allow prospects to interact directly with your support team through chat software and automation features on your site or even social channels, enabling them to quickly receive quotations, service and any information that turns them from a cold lead to a paying customer. Read on to learn more about our services, and how our premium experience can aid your business brand.
Why Is Online Chat Important?
Live chat tools enable your clients to contact your company instantly through chat software, and personalise their experience on your site and social channels. Discover how it can take your business to the next level.
Client Satisfaction
Every chat message is personally handled in low response times, helping to make client trust and loyalty one of the standout features of your business.
Efficiency and Productivity
Business owners don’t have to focus on an auxiliary (but important) task - they can focus on growth while still providing quality service and maintaining customer-focused features.
Enhanced Sales and Conversion
An online chat interface is a clever technique to turn TOFU clients into converted customers - and it works.
See what hundreds of founders who love hiring virtual assistants with us have to say.
Remodelmate
Logan Phillips (Head of Operations)
Marketplace
Start Up
United States
Maid Fantastic
Megan Fraser (Founder)
Local Service
SME
Canada
EcoFresh Solutions
Holly McKee (Founder)
Local Service
SME
New Zealand
Thousands of Companies trust DigiWorks for Hiring Live Chat Agents
Why is DigiWorks Your Ideal Partner?
Frequently Asked Questions
These are common questions we hear during Discovery Calls. DigiWorks provides startups, enterprises, and ecommerce brands with fast, affordable, and high-quality live chat support that beats the cost of in-house teams.
What is Live Chat support?
A dedicated Live Chat assistant is made constantly available to unlimited users, through automation features like a chat widget or chat button, for any queries that a chat visitor or prospective client may have. They answer any questions in their conversations inbox, improve customer interactions, and go the extra mile to find opportunities to upsell or offer services. It’s an ideal type of communication for any company to integrate into their business plan.
How Does Live Chat Help My Business?
Live Chat is a type of communication that increases business efficiency without expensive labour costs, saving you money while bringing in accessible interactions with new sources of income. An operative can manage concurrent chats with customers through a chat window on your site, providing a knowledge base and specific answers to their queries.
Why Are Remote Workers An Ideal Solution For Live Chat?
Remote hires are comparatively inexpensive to local hires, but are still an ideal way to find quality, experienced workers to handle incoming messages in short amounts of time, and even as many 2-5 concurrent chats through a conversations inbox.
How Do Live Chat Hires Increase Conversion Rates?
Businesses can affordably provide customer-focused features without a great deal of effort or oversight, intelligently supplementing the effort of your sales team. It’s a strategic move to outsource your Live Chat.
Why Is Outsourcing The Right Move For Live Chat?
Outsourcing enhances your Live Chat through 24/7 availability – no oversight needed, ideal price plans and enhanced customer experiences.
How Will Outsourcing Improve Productivity?
Core business management won’t need to focus on effective customer experiences – they can turn their attention to business growth while still being sure that support-focused features of their business are handled well
Does 24/7 Support Really Suit My Business Needs?
A client being able to receive help at any time, even outside of your business hours, gives them a greater sense of trust and loyalty in your company, and increases their retention.
How Does Outsourcing Improve Conversion?
Customers are tended to in a timely manner through real-time, personalized support. As well as finding good opportunities to upsell, telecommunicators give clients a sense of being important to a business, and are likely to continue using your services for a longer time.
What Should Inform My Decision In Choosing An Outsourcing Provider?
The most important consideration when deciding on a remote talent agency is to decide who would make an ideal partner. Who can affordably provide me with a high level of talent that suit my business needs, while providing me with a strong knowledge base on remote hiring to enable me to get the most out of outsourcing?
How Have We Helped Businesses?
From sourcing 22 quality talents for an e-commerce company, to helping Real Estate Agencies maintain high standards, we have a proven record of providing a white-glove service that enables company scalability and growth.
The Digiworks Advantage
Because of the popularity of our agency amongst employees, we’re able to confidently choose only the top 3% of our candidates. That means that we narrow down an international pool of hires and provide premium experience for your business.
We don’t leave our partners stranded – that’s really what sets DigiWorks apart. We understand the mentality shift required to manage remote talent, which is why we enable business owners through quality consulting to manage onboarding and remote management
And we don’t lose out on quality either – but opting in for quality service at favourable price plans means that you can rebuild your adjust your business plan to make your operations lean and growth driven.
Join the small businesses that have loved DigiWorks to find, hire and manage their global remote team.
Talent on our platform have worked at companies like
Live Chat For Business.
DigiWorks delivers premium live chat support services built around speed, empathy, and expertise. We prioritize first-class customer engagement, ensuring every interaction reflects our commitment to quality. Clients choose us because we consistently raise the bar for service excellence. Our strengths include:
24x7x365 Chat User Availability
Your business is now available 24/7 for online communication – which also allows you international reach. Enhance client satisfaction by being constantly available to answer user questions through powerful ticketing solutions – even outside of business hours.
Enhanced Productivity
Pull focus back to your growth, and remain assured that clients are recieving a personalized experience from an experienced team.
Cost Savings
Reduce your pay rate by around 40%, not counting your reduced overhead costs.
Customer Satisfaction
Leave your customers knowing that any of their concerns will be quickly handled through online communication, which gives unlimited users a sense of trust in your ability to help them.
Meet our amazing virtual assistants from all over the world who are excited to join your team!
Daphney - Operations
🇿🇦 South Africa
Antonio - Sales, Customer Service
🇲🇽 Mexico
Jonalou - Operations
🇵🇭 Philippines
Yomi - Sales
🇳🇬 Nigeria
Irish - Operations
🇵🇭 Philippines
David - Sales
🇿🇦 South Africa
One-Week No Risk Trial Period
Not sure about how to hire from emerging countries or what to expect? Join our platform and find out.
Unlock the Benefits of Outsourcing with DigiWorks
No Contractual Lock-in.
Access to Specialized Skills with No Setup Cost.
Virtual Assistant Services Around the Clock.
Agents Trained in HIPAA Compliance and Data Sensitivity.
You are Free to Switch Your Staff if Necessary.
Pay An Hourly Rate that Covers All Costs, Including Computer and Internet.
Hear From Our Customers
Businesses are using DigiWorks to grow
Explore a world of talent, without borders.
More flexibility and freedom for small businesses and teams
Ready to Hire Your Live Chat Agent?
Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.
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