Outsource Your Debt Collection From Nigeria Vietnam Mexico South Africa Philippines

Get unpaid debts, delinquent debts, or debts from creditors— whether you’re owed money by a government agency or a private entity—by partnering with our offshore debt collectors. As a trusted debt collection agency, Digiworks provides businesses with effective, compliant, and affordable offshore debt recovery solutions.

Our team is skilled in contacting debtors through various debt collection activities, including email, phone calls, text messages, and snail mail. Whether it’s credit card debt, medical bills, student loans, or utility bills, we’ll track the type of debt and use ethical and effective methods in line with debt collection laws.

Why Digiworks?

Our offshore debt collectors are not only affordable but trained in handling collection action within fair and legal bounds. They are trained to avoid misleading statements and ensure clear, honest communication, whether acting as a debt collection agency or supporting a debt buyer.

We ensure that our agents communicate respectfully, even when engaging with government representatives or regulated sectors. From dealing with debt collection companies to responding to complaints about debt collectors, we maintain high ethical standards and ensure full compliance with industry requirements, including those involving the Consumer Financial Protection Bureau.

From charged-off debt to collection by debt collectors, Digiworks handles it all—saving you time, money, and stress. See for yourself what makes Digiworks stand out. Contact Digiworks today to recover your debts, avoid unfair practices, and improve your collection success rate!

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Thousands of Companies trust DigiWorks for Debt Collection

We are assisting businesses in a wide range of industries with debt collection services and high-quality labour solutions at a significantly lower cost than hiring locally.

Frequently Asked Questions

We help scale your business by offering services like the collection of consumer debt and managing debt collection lawsuits—all in accordance with the Consumer Protection Act and other debt collection regulations.

What Exactly is Debt Collection?

Debt collection means getting back money that someone owes. When a debt collector contacts you, they must provide specific information about the debt—something our team is trained to do ethically and legally. There are many ways this can be done—meeting the person, writing a letter, calling them, or even sending a fax.

Many companies, known as collection agencies, do this work on behalf of businesses that haven’t been paid. Banks, for example, often use these agencies to recover unpaid credit card balances, but they also cover other types of debts like loans, overdue utility bills, medical bills, student loans, and disputed invoices.

What are the Essential Skills and Qualifications for a Debt Collector?

Debt collectors need a similar set of skills as professionals in other fields. Employers look for people who can communicate well, tackle problems as they arise, and think things through carefully. These abilities are particularly important for handling conversations with people who owe money and for figuring out how to resolve related financial issues. Debt collectors must be familiar with credit bureau reporting, payment history tracking, and fair communication guidelines during initial contact.

Why Outsource Debt Collection?

For small business owners, running an in-house collections team can be expensive. By outsourcing this work to a specialised company like Digiworks, you can save money and side-step the headaches of hiring employees and handling all kinds of legal issues! Reputable debt collectors adhere to stringent debt collection procedures and assist in making sure that applicable statutes of limitations and other rules are followed.

Outsourcing also gives you access to resources for monitoring credit reports, examining a debtor’s past payments, and, if required, sending a dispute letter. For consumers, knowing your rights and options—like sending a dispute letter, negotiating a payment plan, or understanding time-barred debt—can make a difference in managing your finances effectively.

The Digiworks Advantage

Exceptional debt collection company performance sets you apart from competitors, but it’s difficult to find trustworthy and legitimate debt collectors. Our collectors follow fair debt collection practices, maintain full awareness of the statute of limitations and time-barred debt, and ensure compliance with the applicable statute when handling debts from original contracts.

From their understanding of credit reports, credit scores, and payment history, to how to contact credit reporting agencies, our debt collectors are trained to manage everything from initial contact to legal action if needed. Our remote talent is also trained to understand protections around sensitive financial matters, including federal benefits which ensures no overreach when communicating with debtors.

In addition to having the most impressive workforce in the world, we are much less expensive than our Australian counterparts. Enjoy top-tier services at 50-70% lower costs than hiring locally in Australia or the US.