DigiWorks

Hire the Top 1% of Remote Medical Billers

Your trusted source for expert remote medical billers — perfect for clinics, private practices, and healthcare providers.

Trusted by 3,000+ businesses worldwide

Why Choose DigiWorks?

Faster Hiring

Get matched with top medical billers in under 72 hours. All candidates are pre-vetted for U.S. healthcare billing expertise, compliance, and communication skills.

Risk-Free Hiring

No upfront costs. Start with a free trial, and every hire comes with our replacement guarantee — so you only pay if you’re fully satisfied.

Build Real Teams

Your biller isn’t a freelancer on the side — they’re a dedicated teammate, trained in your systems, aligned with your clinic’s goals, and committed for the long term.

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Test a Medical biller on your workflow risk-free.

Service Breakdown

With DigiWorks, you’re not hiring a generalist—you’re hiring a trained specialist who knows healthcare billing inside and out.

Claims Management

Submitting claims to insurance providers promptly and accurately.

Coding Review

Ensuring procedures and diagnoses are coded correctly to reduce denials.

Follow-Up

Tracking unpaid claims and re-submitting if necessary.

Patient Billing

Managing patient invoices and collections with professionalism.

Denial Management

Identifying reasons for rejections and correcting errors.


Follow-Up

Recording payments from insurers and patients.

Video Customer Testimonials

Remodelmate

Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
Drunk Yoga
Eli Walker (Founder)
Wellness

Marketplace

United States
Ovalz
Marvin Harris (Founder)

Start Up

Marketplace

United States
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States
Remodelmate
Logan Phillips (Head of Operations)

Start Up

Marketplace

United States

Founder Story

Rolphy

CEO (Founder)

Hi, I’m Rolphy!

Thanks for stopping by. My life hasn’t been a straight line — more like sharp turns, long nights, and a lot of trial and error.
I didn’t come from money or a perfect plan. I grew up scrappy, always trying to figure out how to create more with less. School wasn’t where I thrived — business and people were. I was that guy running side hustles while others were focused on homework.
Everything shifted in my early 20s. I had to figure out how to support myself and my family. That forced me into entrepreneurship — first with small service businesses, then building out processes, then realizing something bigger: most companies bleed time and money because they don’t know how to hire or manage remote teams.
That was my trigger moment. I went all-in on DigiWorks.
We’re building DigiWorks to be the most founder-first outsourcing partner in the world. Not just another “cheap VA agency.”
We’re talking:
Here’s the truth: I don’t just want DigiWorks to succeed. I want it to dominate.
I’m working 7 days a week, sacrificing everything else, because I believe this is bigger than me.
If you’re reading this, thanks for being part of the journey. You can always reach me directly at rolphy@teamdigiworks.com.
We’re just getting started.
— Rolphy

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Find Out How DigiWorks Helps Businesses Hire Contractors

See a Few of Our 45k+ Pre-vetted Candidates

Video Customer Testimonials

Top Talent, Transparent Compensation

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Virtual Medical Biller

(Entry Level)

Candidate Compensation

 $1,200 – $1,800 / month (Offshore talent via DigiWorks)

Virtual Medical Biller

(Mid-Level)

Candidate Compensation

$1,800 – $2,500 / month (Offshore talent via DigiWorks)

Senior Virtual Medical Biller / RCM Specialist

Candidate Compensation

$2,500 – $3,500 / month (Offshore talent via DigiWorks)
A virtual medical biller manages the entire medical billing and claims process remotely. This includes charge entry, claim submission, payment posting, denial management, insurance follow-ups, and patient billing. They ensure accurate reimbursements while helping healthcare providers maintain compliance and optimize cash flow.Using advanced social media management tools and social media management software, we develop a strategic approach to maximize audience engagement and business growth. Our social media marketing campaigns align with your overarching strategy and business goals for optimal results.

At Digiworks, we prioritize customer satisfaction and high-quality execution. Our expert social media team has hands-on experience managing social media efforts across various social media platforms. The assessment of social media performance happens through analytics with metrics and listening tools for obtaining practical insights. Detailed analytics and proper post scheduling enable us to respond quickly with meaningful interactions.

Yes! Digiworks helps companies build customized social media approaches that fulfill their unique business requirements. To create an effective social strategy our social media experts inspect social media activity and audience engagement levels and business success metrics. Whether you need a social media content calendar, social media marketing agency support, or digital marketing communications expertise, we provide valuable insights and relevant content. 

Through our social media management platform, we offer automated reports, custom reports, and seamless integration with Google Ads, Facebook Ads, Google Analytics, and Google Search Console to optimize your digital marketing efforts.

Digiworks has social media experts with years of practical experience across the social media sector through their social media management expertise. Experts at Digiworks use their knowledge to devise content posts while arranging publication dates and oversee online content distribution across multiple social channels. Their knowledge spans social media strategy, social content creation, and social media marketing campaigns. Moreover, they stay updated on the latest social media trends and utilize social media management tools to ensure optimal engagement with social media users and boost the overall social presence of our clients.

At Digiworks, we recognize the importance of reputation management in the digital age. Our social media specialists utilize social listening features and advanced tools to monitor online activity across social media networks. We operate actively to handle customer service through our efforts to answer negative assessments and responses to deliver quicker responses and better customer satisfaction. An implemented social media strategy enables us to build our clients’ Internet identity while converting customer opinions into business expansion knowledge.

Absolutely! Digiworks offers comprehensive social media analytics and social media performance reports. Our service generates comprehensive social media reports which monitor audience participation rates along with social campaign performances and social remarks. 

Our team monitors social media performance and schedules posts through Social Media Analytics tools and Google Analytics to achieve peak time engagement. Through these reports organizations gain specific knowledge about their social media approach which enables them to make better decisions for enhancing their social media advertising achievements and business outcomes.

Digiworks establishes a culture of open communication which enables full transparency during social media project management with our customers. Our team of social media professionals provides ongoing support by giving updates along with answer queries and manage collaboration on every project. We achieve audience engagement through smooth communication by employing sophisticated social media tools across multiple social media channels. 

Our software solution monitors social media performance metrics while handling profile supervision processes that keep clients constantly updated. Whether it’s social media content creation, social media posts, or implementing a social media strategy, we work closely with our clients to achieve their business success.

At Digiworks, we excel in handling all aspects of social media advertising. From social media marketing campaigns and digital advertising to creating actionable strategies and analyzing social media analytics, our team offers social media management and social media marketing expertise. Our social media marketing management center focuses on achieving innovative results and expands our audience reach to maintain customer satisfaction. 

Every marketing campaign receives tracking through Google Ads and Facebook Ads and Google Analytics which generates detailed analytics and custom reports. We aim to improve our social media methods so clients reach their marketing targets.

At Digiworks, we believe in offering flexibility to our clients. There are no long-term commitments required for our social media management services. We provide two options to our clients who can hire us through individual projects or subscribe to continuous social media management services. 

Our dedication to serving your requirements includes both our social media marketing strategies and our customized social media campaign solutions. The social media team remains fully prepared to deliver essential advice which supports your business growth and achievement.

FAQs

Stop Losing Revenue To Denied Claims And Admin Chaos.

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3,000+ Happy Customers And Counting

Capabilities of Medical Biller

We help you hire faster and retain skilled virtual medical billers longer by providing clear role definitions, transparent compensation, and pre-vetted global talent. With DigiWorks, you always know exactly what your hire earns and what goes to us.

Capabilities of Medical Biller

Every healthcare practice has unique billing needs. DigiWorks’ virtual medical billers customize solutions to fit your workflow, payer mix, and patient volume. From charge entry to collections, our experts deliver tailored strategies that reduce claim denials and maximize revenue recovery.

End-to-End Revenue Cycle Management (RCM)

Managing the full claims lifecycle requires precision and consistency. Our billers handle:
By optimizing every step, we help practices improve cash flow and financial visibility.

Real-Time Claims Tracking & Reporting

Timely reimbursements depend on fast and accurate claims management. Our virtual billers leverage advanced EHR, clearinghouse, and billing platforms to track claims in real time, identify bottlenecks, and proactively resolve issues — keeping your revenue cycle running smoothly.

Insurance Verification & Prior Authorizations

Eligibility errors and missed authorizations are among the top causes of denied claims. DigiWorks’ billers manage insurance verification and prior authorizations to ensure patient coverage and streamline approvals before care is delivered, minimizing delays and revenue leakage

Specialized Billing for Diverse Medical Practices

Our virtual billers support multiple specialties, tailoring coding and billing processes to meet each provider’s unique requirements:
Whether you manage a solo practice or a multi-provider clinic, we adapt to your specialty’s specific needs.

Integration With Leading EHR & Billing Systems

Seamless integration accelerates billing efficiency. Our billers are proficient in major EHR, EMR, and billing platforms, including:
This ensures a smooth workflow between patient data, billing systems, and payer submissions.

HIPAA Compliance & Data Security

Patient privacy is non-negotiable. DigiWorks’ billers are trained in HIPAA regulations and implement strict data security protocols to safeguard PHI at every stage. We ensure secure data handling, encrypted communications, and 100% compliance with federal and payer-specific requirements.

Denial Management & Revenue Recovery

Claim denials cost U.S. healthcare providers billions each year. Our billers:
This proactive approach helps recover revenue faster and improve long-term financial performance.

Patient Billing & Payment Support

Medical billing isn’t just about insurance — patient communication is key. Our virtual billers handle patient statements, payment reminders, and outstanding balances with empathy and professionalism, improving collection rates without damaging patient relationships.

Performance Optimization Through Analytics

With data-driven reporting, our billers identify revenue opportunities and streamline workflows. We provide custom dashboards that track key billing metrics like:
Better visibility means better decision-making and faster cash flow.

Scalable Medical Billing Teams

As your practice grows, your billing needs evolve. DigiWorks provides on-demand scalability — from a single virtual biller to a full billing team supporting multiple providers, locations, and specialties. Whether you’re handling 50 claims per week or 5,000, we can scale seamlessly with you.

Ongoing Support, Training & Compliance Updates

Healthcare regulations and payer policies are constantly changing. DigiWorks’ virtual medical billers stay ahead of industry updates and receive ongoing training to ensure your practice remains compliant, efficient, and prepared for evolving reimbursement models.

Guidelines for Onboarding New Employees

Feb 8, 2023 • 10 min read

One of the struggles in hiring new employees in the remote setting is planning a consistent and proper onboarding method. It is challenging to know if you have given enough information and find the necessary paperwork to guide them with the setup. But, we can assure you that having a proper template and checklist containing all crucial information and steps will help avoid missing out on any factor. Additionally, it will save your time answering questions that should have been given beforehand.

DigiWorks provided you with an essential guideline that you should keep in mind when onboarding new employees. This checklist will ensure you didn’t miss any process and share valuable insights. Plus, you will learn how this process makes a significant impact on employees and should be implemented by every company that wishes to handle their remote team successfully.


You’ll learn:

  • What is onboarding?
  • Prepare your onboarding checklist!
  • Onboarding Process: First Day Checklist
  • Onboarding Process: First Week Checklist
  • Onboarding Process: First Month Checklist
  • Onboarding Process: First-Year Checklist

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

What is onboarding?

Onboarding is the process of introducing newly hired workers or employees into the management and the organisation, which is usually accomplished by the human resources department. It might also be referred to as organisational socialisation as it helps employees have a better understanding of the requirements and information about their position. It also gives new hires a warm welcome, a great impression, and a better overview of their new workplace. Onboarding takes a long process and usually goes on for months up to years. The only way to know if it is done is when the organisation successfully transformed new members into confident, loyal, and interactive employees. It also benefits the company, as it increases the rate of retention while decreasing turnover. Additionally, it provides a harmonious and collaborative work environment that benefits all team members.

Prepare your onboarding checklist!

A proper onboarding process starts even before the actual first workday comes. As soon as an employee is hired and the offer is accepted, onboarding should take place right away. It is not just about orienting them about the paperwork and projects they are assigned, but also the info, policies, structure, and practices of your company as well. A good onboarding process allows the employee to absorb the company culture and be warmly welcomed by co-members. Plus, it will give them an excellent first impression of the company that will surely last for a long time!

1. Send a welcome package.

Most traditional offices might have welcome packages such as goods, snacks, work accessories, and so on. This step is also highly effective for a remote work setup. Instead of assigning them multiple tasks right away, you can use this time to orient them about the needed things for their start-up. You can include personalised letters from the heads of the company, equipment, gifts, cards, passcodes, materials, and company information.

2. Email your new hire with a warm and welcoming message.

Aside from attaching documents about the necessary information about the company, employers can also add a personal touch and a message that conveys inclusivity in their welcome email. Then, they can insert the step-by-step plan for the onboarding process. Start date and work hours might have already been discussed, but indicating it in the message will encourage them that the company list all details. Together with the documents are an assigned contact person, a detailed list of necessary files, and the company policy, including corporate shared values and business ethics. Plus, you can also send the software and invite them to the platforms that they can use.

3. Provide essential accounts and software/hardware

Newly hired employees might tend to get confused and frustrated when they have no idea where to start due to lack of accessibility. That is why ensuring that your employees have their accounts set up and are given invites on all needed platforms is significant. You can ask them to create a professional/company email and send all the software they need to access. Additionally, companies can send vital equipment like headphones, computers, laptops, desks, or anything that will help them work efficiently and is needed.

4. Introduce your team to the new hire.

Just like in school, new students are usually introduced to the whole class. Virtual teams might have a hard time getting to know each other and have consistent interaction but introducing them to one another is an effective way to make newly hires feel welcomed. Moreover, the teams will also be informed on who will be joining them and what to expect. This step shouldn’t be forced on everyone; just ensure that all the employees are dynamic. Choose a method that will benefit everyone—perhaps a one on one call, group meeting, or informal chat. You can leave this process to the team or join them, whichever fits your company’s culture.

woman working remotely as a virtual assistant

Onboarding Process: First Day Checklist

The first workday is memorable and special to newly hired employees, knowing that it is the start of their new professional role. The onboarding process is usually headed by the human resources department, but the cooperation of all the team members will make it more successful. Let us check out the list of activities to do on their first day!

1. Say ‘hi’ to the new employee.

Hiring a new employee is similar to having a new family member. Therefore greeting them warmly will make a significant impact on them. Even if it is in Zoom or messages, it should make them feel welcomed, celebrated, and comfortable. Employees can include motivational and inspiring quotes that will surely push them to work harder. Remember that new employees will probably stay as much as they are, so there will be a lot of time to connect and create a bond in the workplace.

Greeting the new employee doesn’t have to be strict or forced. Spending time and attention to them, entertaining their questions, getting to know them, and explaining the things to do during their onboarding process should make them feel welcomed.

2. Check on necessary documents.

This step usually comes after the casual greeting with the team members. The new hire will have a virtual meeting with the HR department to discuss some necessary papers that are created beforehand. Send it all via email together with the welcome package they have prepared and add a personal touch to it. The content of documents and papers usually depends on the company, so it is better to discuss this part with the management.

3. Meet the company and respective teams.

This process is more like introducing the new hire to the company’s rules and policies and organisational structure. It is essential for them to learn who they will be working with and the higher-ups or heads that will lead and guide them during their entire employment. And of course, they need to be introduced to the company culture, in order to adapt and live through it.

It doesn’t have to be structured or too formal; just sure to touch their heart so they can feel the corporate spirit. Let them ask questions and furtherly understand the company they will be part of. To make it more comfortable, you can do the first check-in and make sure that they feel welcomed and appreciated in the workplace, even on their first day. You can also give them a virtual tour together with the other employees and make them feel united!

4. Dive deeper into the company’s what about.

The company might have a very long history and has plenty of information, but you don’t have to go into details when doing this part. Just summarise all the relevant information, such as the company’s history, mission, vision, goals, events, and policies. Your attitude should be light and lively during this step as you are not just making an impression of yourself to the new hire but also on the whole company. Here are the other things to include in the orientation:

  • Working methods and workflows
  • Brief history and events
  • Relevant software and hardware that they will utilise
  • Company’s policies, practices, and shared values
  • Work expectations
  • Performance review information

5. Finish the day with a short chat.

Starting up the onboarding day is just as important as wrapping it up! Taking care of your employee from day one will bring a higher retention rate and lower turnover. You can do a short chat about their thoughts on how their first stay went and ask for feedback and possible suggestions to make work-life easier for them. Additionally, you can inform them that regular check-ins will occur for the first few weeks.

Onboarding Process: First Week Checklist

Although the first day carries a massive significance and is jam-packed with activities, the first week will show that your company’s support system doesn’t just end in one day. Now that they have experience working in your company, it is best to consult about their learnings and truffles. To help you have better access through their week and successfully continue the onboarding process, here is a list of tasks to do:

  • Introduce them to the remaining important employees.
  • Ask for any issues and resolve them immediately.
  • Organise another virtual conversation and check in on them
  • Connect their learnings and thoughts to the company’s objectives.
  • Entertain any questions they might come up with after the initial training.

Onboarding Process: First Month Checklist

Now that the new employee has more experience, giving them a more profound view about the company, the setting changes. This process will not be centred on feeding them with information, methods, and practices. The focus will be on their insights and feedback while still giving them proper support. Here is the list of what you can do after a month of onboarding:

  • Allow them to share their overview of the training process.
  • Ask for initial feedback on co-team members and the rest of the organisation if possible.
  • Introduce them to other departments.
  • Make an in-depth explanation of desired actions, characteristics, personalities, and anything relevant for their and the company’s benefit.

Onboarding Process: First-Year Checklist

After a year of being in the company, your employees will know almost everything they should know and have probably mastered the workflow and policy of the company. Of course, it is something to celebrate! That is the best time to give them a platform that allows them to voice out their thoughts, resolve issues they might have faced, and create a two-way evaluation. Keeping your employees engaged and connected to the company might be challenging, but it is a worthy process. It might seem like onboarding a new hire takes a lot of time for a year, but the process only ends when they become an active and loyal employee. Here is an overview of what you can do after a year of onboarding:

  • It is their anniversary! Celebrate by giving them gifts, such as personalised cards, gift cards, etc.
  • Showcase their milestone and the success of the onboarding process on platforms by creating an article or a post.
  • Schedule a meeting or chat with higher-ups and managers.
  • Acquire feedback on the entire onboarding process and send them your view of their performance during their first year.
  • Plan seminars and training.
  • Provide them with long-term objectives and expectations.

Ready to build your remote team?

Use the DigiWorks platform to hire, manage, and pay remote talent from all over the world.

Conclusion

The onboarding checklist differed for every company based on their culture and shared values. However, we are sure that making the extra effort of making new hires feel welcomed, accepted, and encouraged brings significant contributions. It doesn’t just allow the employees to grow with the company but also stay with it for a long time. Companies must exercise commitment and transparency to convert new employees into loyal and engaging team members. Moreover, a harmonious and collaborative work environment starts as soon as one steps foot in the company.

DigiWorks has been helping many companies find the best employees around the world and make connections with them. We don’t just aim to give employment and fill in positions but to create an inclusive work environment in any industry. Every employee should be given fair treatment and a sense of belongingness while attributing to the company’s goals. If you want to work in a harmonious work environment or hire top-notch talents around the world, try DigiWorks!

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About DigiWorks

DigiWorks is an easy-to-use platform that helps small businesses and start ups hire amazing remote talent from around the world. DigiWorks offers a way for you to hire, manage and pay people from all countries. If you find an amazing virtual assistant from Philippines, a content writer from Nigeria, or operations manager from South Africa – manage and pay your entire team from one platform with no hassle.

If you’re looking for a more affordable and sustainable option you might consider making use of a hiring platform like DigiWorks. Virtual assistant companies or platforms like DigiWorks are amazing as they not only match you with pre-vetted and assessed remote workers that can take care of all your business needs but they will also handle all onboarding and payroll needs as well.